Summary
Overview
Work History
Education
Skills
Timeline
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Clarissa Hall

Sacramento

Summary

Dynamic security professional with a proven track record at Channel 24, excelling in incident reporting and access control. Recognized for superior customer service and effective conflict de-escalation, ensuring a safe environment while fostering positive relationships. Detail-oriented and skilled in CCTV surveillance, committed to enhancing safety protocols and community engagement.


Overview

6
6
years of professional experience

Work History

Security Officer

Channel 24
04.2025 - Current
  • Monitored premises to ensure safety and security protocols were followed consistently.
  • Conducted routine patrols to identify and mitigate potential security risks effectively.
  • Assisted in managing access control procedures to enhance site security measures.
  • Maintained detailed incident reports for accurate documentation and future reference.
  • Collaborated with team members to uphold a secure environment for all visitors and staff.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Concessions Worker / Customer Service

Live Nation Worldwide Inc.
08.2024 - Current
  • Operated point-of-sale systems to efficiently process customer transactions.
  • Prepared and served food items according to health and safety standards.
  • Maintained cleanliness of concession stands, ensuring compliance with sanitation regulations.
  • Assisted customers with menu selections, providing information on ingredients and promotions.
  • Stocked inventory and organized supplies to optimize workflow during peak hours.
  • Collaborated with team members to enhance customer service experience in fast-paced environment.
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.

Police Explorer

Richmond Police Department
06.2019 - 09.2024
  • Assisted in community outreach programs to promote public safety awareness.
  • Participated in training sessions on law enforcement procedures and protocols.
  • Observed police operations during ride-alongs, gaining insight into daily duties.
  • Supported event coordination for youth engagement initiatives within the community.
  • Acquired conflict resolution techniques while assisting officers with mediation of minor disputes among residents.
  • Volunteered at local charity events representing the department, promoting goodwill within the community they serve.
  • Promoted positive relationships between police officers and youth through engagement in after-school programs and mentorship initiatives.

Education

Sacramento Security School

Freedom High School
Oakley, CA
02-2025

No Degree - Security

Sacramento Security School
Sacramento, CA
02-2025

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • Superior customer service
  • Access control
  • Relationship building and management
  • Security screenings
  • Conflict de-escalation
  • Theft prevention training

Timeline

Security Officer

Channel 24
04.2025 - Current

Concessions Worker / Customer Service

Live Nation Worldwide Inc.
08.2024 - Current

Police Explorer

Richmond Police Department
06.2019 - 09.2024

Sacramento Security School

Freedom High School

No Degree - Security

Sacramento Security School

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Clarissa Hall