Clarissa Diaz
Carson
Summary
Experienced in various administrative tasks such as data entry and filing. Ability to quickly learn and apply knowledge of medical terminology and data management systems. Excellent at multitasking and adapting to changing office needs, consistently meeting deadlines and delivering high-quality work. Solid foundation in data entry and computer systems, adaptable to new processes and protocols.
Overview
7
7
years of professional experience
Work History
Collection Support/Data Entry
West Star Physical Therapy
06.2019 - Current
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Entered notes into accounts and made sure all correct dates of service are billed.
- Kept all patient information secure and confidential.
- Determined proper codes for medical records and patient services.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Consistently met deadlines for data entry, improving overall efficiency of the department.
Cashier
Pit Stop Cafe
03.2019 - 06.2019
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Operated and sanitized kitchen and food preparation equipment.
- Performed shift change tasks each day to keep store efficient and neat.
- Provided customers with information on specials .
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated cash register, collected payments and provided accurate change.
- Processed all sales transactions accurately and promptly to prevent long customer wait time.
Restaurant Food Server
Belmont Village Senior Living
06.2018 - 11.2018
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences.
- Bussed and reset 5-6 tables per shift, working efficiently to keep dining room and work areas clean.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Greeted newly seated guest quickly and efficiently. Answered questions and recommended specials, wine, and desserts.
- Checked with guests to get feedback on food served. Resolve issues, bring additional items and refill beverages.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
Day Care Assistant
Day Care
03.2018 - 05.2018
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Managed crafts and other hands-on activities to engage kids to promote development.
- Enforced rules to teach manners and maintain a safe environment.
- Attended to lunch periods to help children open food packages and monitor activities
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Organized and planned age-appropriate lessons involving reading, crafts, music ,and movement.
- Secured indoor and outdoor premises to protect children under care.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Taught children to organize toys, wash hands, and share by leading by example.
- Supported children's emotional well-being by offering empathetic and patient care.
- Developed lessons and activities to promote children's physical and emotional development.
Education
High School Diploma -
Carson High School
Carson, CA06.2018
Skills
- Goals and Performance
- Call center experience
- Multitasking
- Time Management
- Organized
- Data entry
- Team development
- Fast Learner
Timeline
Collection Support/Data Entry
West Star Physical Therapy
06.2019 - Current
Cashier
Pit Stop Cafe
03.2019 - 06.2019
Restaurant Food Server
Belmont Village Senior Living
06.2018 - 11.2018
Day Care Assistant
Day Care
03.2018 - 05.2018
High School Diploma -
Carson High School
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