CLARISSA BELL
Whistler,BC
Summary
Motivated server with engaging personality and flexible approach. Fast learner with upbeat, and friendly attitude. Years of customer service experience and great at anticipating customer needs to facilitate enjoyable dining experiences.
Overview
16
16
years of professional experience
Work History
Server
Elements Tapas Bar & Lounge
05.2013 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Head Cashier
IGA Grocery Store
04.2009 - 11.2020
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained and coached employees on methods for handling the different aspects of sales, checkout procedures and merchandising.
- Led cashiers and associates in providing thoughtful customer service.
- Built positive relationships with customers to increase repeat business.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Oversaw and managed 10-20 cashiers daily and helping in any way I could.
Accountant & Bookkeeper
IGA Marketplace
04.2017 - 10.2020
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, budgeting, donating, and cash, and banking reconciliations.
- Gathered financial information, prepared documents, and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
Servers Assistant
Trattoria di Umbertos
11.2007 - 03.2009
- Worked in a fast paced team environment
- Trained and managed employees on bussing duties
- Provided excellent customer service, ensuring customer satisfaction
- Assisted with dining room set up prior to and after service period.
- Assisted wait staff with timely food delivery and guest requests.
Education
High school Diploma -
Whistler Secondary School
Whistler, BC2007
Skills
- Guest Relations Management
- Menu Memorization
- Dining Area Maintenance
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Adaptable and Flexible
- Cool Under Pressure
- Cash Register Operations
- Pos Operation
- Anticipating Guest Needs
Timeline
Accountant & Bookkeeper
IGA Marketplace
04.2017 - 10.2020
Server
Elements Tapas Bar & Lounge
05.2013 - Current
Head Cashier
IGA Grocery Store
04.2009 - 11.2020
Servers Assistant
Trattoria di Umbertos
11.2007 - 03.2009
High school Diploma -
Whistler Secondary School
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