CLARINE MILLER
Los Angeles
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Bank Teller
Wells Fargo
02.2022 - 09.2024
- Responded and assisted customers with account inquiries and updates
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Built and maintained client relationships through quality, personalized interactions
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
Front Desk Associate
Action Property Management
05.2018 - 11.2021
- Managed customer complaints and rectified issues to complete satisfaction
- Answered phone and emails to make reservations and take guest information
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
- Maintained important files, running reports and delivering updates on occupancy and revenue
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management
- Coordinated with housekeeping, maintenance and grounds teams to address guest needs with professionalism and detail orientation
Beauty Advisor
Sephora
07.2015 - 03.2018
- Finalized purchases and processed payments
- Recommended merchandise based on expert product knowledge and client preferences
- Alleviated product theft by maintaining sales floor and shopper awareness
- Showed customers how to apply makeup and other products to achieve desired looks
- Sold products and services to maintain daily sales goal of $10,000
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
Education
High School Diploma -
View Park Preparatory Accelerated High School
Los Angeles, CA05.2014
Skills
- Money Handling
- Asset Management
- Problem-Solving
- Relationship Building
- Attention to Detail
- Check Cashing
- Customer Service
- Account Services
- Sorting and Filing
- Payment Processing
- Regulatory Compliance
- Product and Service Sales
- Bank Deposits
- Balance Verification and Reconciliation
- Transaction Error Identification
Timeline
Bank Teller
Wells Fargo
02.2022 - 09.2024
Front Desk Associate
Action Property Management
05.2018 - 11.2021
Beauty Advisor
Sephora
07.2015 - 03.2018
High School Diploma -
View Park Preparatory Accelerated High School
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