Clarice Griffin
Concord
Summary
Health and operations professional with a background in exercise science and facility management. Experienced in program development, operational coordination, and maintaining high standards of safety and client outcomes. Skilled at translating complex health and physiology concepts into practical systems and processes. Known for adaptability, problem-solving, and quickly learning new skills while improving organizational efficiency. Seeking to apply a health science background and operational experience in a role that supports wellness, research, environmental health, or program management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director Of Training/Operations Manager
ALLOY PERSONAL TRAINING
Walnut Creek
12.2024 - Current
- Lead all training operations, overseeing coaching standards, programming implementation, and member experience.
- Deliver high-quality personal training and small group sessions, ensuring safe, effective, and results-driven workouts.
- Manage client onboarding, assessments, progress tracking, and accountability systems to drive retention and measurable results.
- Recruit, mentor, and develop coaching staff to maintain consistent service excellence and brand standards.
- Spearhead member engagement initiatives, including fitness challenges, community events, and retention campaigns.
- Support membership growth through consultations, follow-ups, and relationship-based sales strategies.
- Contributed to studio growth from pre-sale phase (under 10 members) to 90+ active members within first year of operation.
- Collaborate with ownership on revenue goals, operational improvements, and long-term growth strategy.
Personal Training Manager
DELTA VALLEY HEALTH CLUB
01.2021 - 01.2023
- Recruit clients for my team and myself.
- Maintain relationships with current gym members.
- Maintain exercise equipment and be sure all pieces are in proper working order.
- Teach clients self-efficacy with fitness, nutrition, and healthy lifestyle choices.
- Teach Group Fitness Classes using weights and equipment.
- Teach Pilates Reformer Classes.
Master Personal Trainer
CITY SPORTS CLUB HAYWARD
HAYWARD
01.2018 - 01.2020
- Ability to maintain, recruit, and schedule clients.
- Competent in assessing client's fitness levels.
- Culpable for structuring fitness programs tailored to client goals.
- Experienced working with clients from adolescence to geriatric.
- Knowledge and implementation of proper kinesiology and plyometrics of the body.
- Confidence in teaching a vast variety of training technics.
Secretary/Receptionist
NORTHERN MONTANA HEALTHCARE
01.2015 - 10.2017
- Schedule, manage, and edit four physician's calendars.
- Outstanding customer service.
- Maintain customer relations with 500+ patients.
- Competency with patient information and HIPPAA policy.
- Excellent communication amongst other departments.
- Ability to cooperate with outside facilities for patient referrals.
Education
Bachelor of Science - Health Promotion
Montana State University-Northern
Skills
- Operations & Program Management
- Project Coordination
- Data Analysis & Reporting
- Process Improvement
- Health & Safety Compliance
- Strategic Planning
- Scheduling & logistic
- Team leadership
Certification
- ACE Personal Training Certification
- ISSA Weight Loss Management
- FiTour Pilates Reformer
References
References available upon request.
Personal Information
Title: Director of Training & Operations
Timeline
Director Of Training/Operations Manager
ALLOY PERSONAL TRAINING
12.2024 - Current
Personal Training Manager
DELTA VALLEY HEALTH CLUB
01.2021 - 01.2023
Master Personal Trainer
CITY SPORTS CLUB HAYWARD
01.2018 - 01.2020
Secretary/Receptionist
NORTHERN MONTANA HEALTHCARE
01.2015 - 10.2017
Bachelor of Science - Health Promotion
Montana State University-Northern