Clarence John Clement Johnson
London,ON
Summary
Experienced Security Guard with a strong background in retail, mobile patrol, and shelter security. Over a year of mobile patrol experience and static guard experience at a apartment with GardaWorld, conducting perimeter checks, responding to alarms, and securing multiple properties. Skilled in retail tactical security through Synergy Security at Dollarama, specializing in loss prevention, access control, and conflict resolution with use-of-force training. Additionally, worked in homeless shelter security, focusing on safety enforcement, de-escalation, and assisting vulnerable individuals. Adept at handling high-pressure situations, writing detailed reports, and ensuring public safety. Reliable, observant, and committed to maintaining a secure environment in any setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tactical Retail Security Guard
Synergy Protection Group
10.2024 - Current
- Loss Prevention & Asset Protection: Proactively monitor store activity to prevent theft, vandalism, and unauthorized access.
- Use of Force & Conflict Resolution: Trained in de-escalation techniques and appropriate force application to manage aggressive or non-compliant individuals.
- Customer & Staff Safety: Ensure a secure shopping environment by patrolling the premises and addressing security concerns in a professional manner.
- Incident Response & Reporting: Respond swiftly to disturbances, shoplifting attempts, and emergency situations while documenting incidents accurately for law enforcement and company records.
- Access Control & Surveillance: Monitor entry points, assess suspicious behavior, and utilize security cameras to deter criminal activity.
- Collaboration with Law Enforcement: Coordinate with police when necessary, providing detailed reports and assisting in investigations.
- Policy Enforcement: Uphold store policies, trespass notices, and security protocols to maintain order and compliance.
Mobile Patrol Security Guard
GardaWorld Security
01.2024 - Current
- Conducted regular patrols of assigned areas in a company vehicle to monitor and ensure the security of premises, property, and personnel.
- Responded promptly to security/school alarms, expulsions, and incidents, assessing situations, and taking appropriate actions to mitigate risks.
- Provided visible deterrence to crime through a proactive presence and surveillance, maintaining a safe environment.
- Executed thorough inspections of gates, doors, and windows to ensure all were securely locked, and no suspicious activities were occurring.
- Documented and reported all security incidents, site reports, hazards, and maintenance issues to management and law enforcement as needed.
- Assisted in emergency situations, including medical emergencies, fire incidents, and evacuations, ensuring that safety protocols were followed.
- Collaborated with local law enforcement and emergency services to remove any vagrants on client property, support investigations and enhance community safety.
- Maintained a high level of professionalism and customer service while interacting with the public, clients, and staff. Received commendations for vigilance, quick response times, and maintaining high safety standards.
Homeless Shelter Security Guard
Canadian Security Solutions
08.2023 - 01.2024
- Maintained a Safe & Secure Environment: Monitored shelter premises to ensure the safety of residents, staff, and visitors.
- De-Escalation & Conflict Resolution: Managed tense situations calmly, using verbal techniques to defuse conflicts and prevent escalation.
- Client Support & Assistance: Provided guidance to vulnerable individuals, directing them to appropriate services and ensuring compliance with shelter rules.
- Incident Reporting & Documentation: Logged daily activities, security concerns, and incidents in detailed reports for management and law enforcement if needed.
- Access Control & Perimeter Monitoring: Checked IDs, controlled entry points, and patrolled the premises to prevent unauthorized access or disturbances.
- Emergency Response Coordination: Assisted with medical emergencies, fire drills, and crisis situations by following shelter protocols and contacting first responders.
- Collaboration with Shelter Staff & Social Services: Worked alongside caseworkers and shelter personnel to create a supportive and secure atmosphere for residents.
Education
Bachelor of Science in Nursing - Nursing
University of Western Ontario
London, ON04-2027
High School Diploma -
Ascension of Our Lord C.S.S.
06-2022
Skills
- Surveillance & Situational Awareness
- Conflict Resolution & De-Escalation
- Incident Response & Crisis Management
- Report Writing & Documentation
- Report Writing & Documentation
- Communication & Interpersonal Skills
- Physical Endurance & Patrol Efficiency
- Knowledge of Security Procedures & Protocols
Certification
- Ontario Security Guard License
- First Aid & CPR C Certification
- G Class Drivers License
Languages
English
Native/ Bilingual
Training
Synergy Security Use-of-Force training
References
References available upon request.
Timeline
Tactical Retail Security Guard
Synergy Protection Group
10.2024 - Current
Mobile Patrol Security Guard
GardaWorld Security
01.2024 - Current
Homeless Shelter Security Guard
Canadian Security Solutions
08.2023 - 01.2024
High School Diploma -
Ascension of Our Lord C.S.S.
Bachelor of Science in Nursing - Nursing
University of Western Ontario
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