Clare Fleming
Langley
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Creative Writer
Freelance-writers
06.2023 - Current
- Balanced attention to detail with meeting word count targets showcasing ability to comply with specific guidelines.
- Completed projects ahead of deadlines, effectively managing time and setting priorities for multiple assignments.
- Enhanced reader engagement by developing compelling characters and unique storylines in various literary genres.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Revised written material to meet personal standards and to satisfy needs of clients, publishers or producers.
Cashier
Save-On-Foods
07.2022 - 09.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
Bachelor of Arts - Writing/English
University of Victoria
Victoria, BC05-2023
Skills
communication
teamwork and collaboration
problem-solving
organization
customer service
cash handling
Timeline
Creative Writer
Freelance-writers
06.2023 - Current
Cashier
Save-On-Foods
07.2022 - 09.2022
Bachelor of Arts - Writing/English
University of Victoria
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