Clare Fitzpatrick
Ottawa,ON
Summary
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering over 10 years of recruitment strategy development.
Overview
12
12
years of professional experience
Work History
Talent Acquisition Manager
Nutrition International
10.2021 - 07.2022
- Lead and managed recruitment team to fill vacancies at head office and international field offices in a timely and efficient manner.
- Full cycle recruitment from job description development to advertising, sourcing candidates, shortlisting and selecting, conducting reference checks, and negotiating offers.
- Partnered with external agencies when needed to supplement internal recruitment capabilities during peak periods or challenging rolls to fill.
- Provided guidance and advice to hiring managers to understand their staffing needs, advise on job descriptions and ads, and provide timely and high-quality support throughout the recruitment process.
- Ensured a clear mutual understanding of staffing policies, priorities, and constraints.
- Developed, updated, and managed all global recruitment policies, processes and programs, implement improvements to ensure streamlined, effective, high quality recruitment service is provided, and provide quarterly recruitment metrics and report on progress.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
- Managed the organization's applicant tracking system (Workable) and proactively build the talent pipeline and network of potential candidates for future consideration
- Developed strategies and initiatives to attract talent and increase the organization's presence and brand in collaboration with the Communications team.
- Developed a suite of reporting metrics for benchmarking and continuous improvement initiatives.
HRIS Specialist
Canadian Red Cross (CRC)
03.2018 - 09.2021
- Supported all HR project, from recruitment and onboarding to termination.
- Analyzed current system usage and functionality and provide suggestions of improvements.
- Continuous updates of system (both internal and external user accessible; application forms to onboarding materials), to reflect improvements.
- Increased accuracy in reporting by creating custom reports tailored to stakeholder needs, both reoccurring and ad hoc.
- Trained new HRIS administrators and users on the Taleo applicant tracking system including, system updates, reporting and searches.
- Supported and guided other HRIS administrators on issues, provide recommendations and generate reference documentation.
- Consulted with HR Shared Services, Payroll and IS on system updates, reporting and data migration.
Senior Talent Acquisition Specialist, International Operations
Canadian Red Cross (CRC)
04.2016 - 02.2018
- Provided senior-level recruitment support to all Internal Operations teams.
- Coordinated recruitment of staff, delegates, contractors and interns undertaken by recruiters and recruitment coordinator.
- Reviewed and approved requisitions and ensure appropriate position information are accurately captured in the applicant tracking system.
- Trained recruiters on the applicant tracking system including, system updates, reporting and searches.
- Created and maintained reports and tools to facilitate effective data system management (audits) and support departmental manager in GAC reporting.
- Coached and supported recruiters on guiding hiring managers through the recruitment process, including the development of recruitment strategies and hiring decisions.
- Identified and projected yearly outreach opportunities; preparation of outreach materials.
- Sourcing of candidates through a wide variety of channels and made recommendations for new sourcing strategies.
Recruiter, International Operations
Canadian Red Cross (CRC)
06.2014 - 04.2016
- Carried out full cycle of recruitment activities in accordance with legislation and CRC policies and procedures.
- Advised hiring managers and staff on the recruitment process and recruitment strategies.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Designed reports and tools to facilitate effective candidate and delegate data management including analysis on roster availability and readiness; profiles gaps.
- Created recruitment guides and tools to support an effective and efficient process.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Strategic Interim Resources Lead and HR Analytics
Accenture Business Services
12.2013 - 04.2014
- Managed 20+ employees who were supporting a variety of administrative assignments.
- Reviewed and assessed business processes and created and implemented process improvements for the temporary staffing group.
- Provided high level HR reporting analytics including report metrics, budget and service level agreements to client as well as Accenture senior management.
- Management of temporary staff pool assigned on long term contracts.
HR Advisor
Accenture Business Services
04.2012 - 12.2013
- Provided senior level HR support services to client services area as well as HR administration project support for corporate or departmental initiatives.
- Provided information and advice on standard practice to client managers regarding human resource programs and policies, interpretations of collective agreements and other related matters.
- Reviewed human resources paperwork for accuracy and completeness.
- Liaised with the unions regarding HR matters of a routine nature.
- Represented HR at client management meetings; provide updates on HR initiatives and advice on areas of process improvement.
- Created and supported reporting metrics on recruitment data (time to fill, cost of sourcing, etc.).
- Coordinated with HR Shared Services team on system changes and updates, including trouble shooting employee conversion issues, training updates and pay modifications.
- Produced and updated documentation and training materials for recruitment processes.
- Acted as back up HR Team Lead.
HR Recruiter
Accenture Business Services
09.2010 - 04.2011
- Managed high volume full-cycle recruitment support for BC Hydro including unionized and non-unionized roles.
- Provided guidance in areas of recruitment, client relationship management, collective agreements, policies and procedures and scheduling.
- Prepared job descriptions, processed staffing requests, and summarized applicant details.
- Administered routine selection tests, verified seniority, processed and reconciled expense claims, calculated and administered salary changes, and creation of offer letters.
- Compiled candidate summaries including verification of candidates eligibility and short listing assessment, phone screens and reference checks.
- Coordinated the planning / scheduling of interviews.
- Evaluated HR data to influence changes, maintain and utilize employee records and for analytics.
- Negotiated and consulted with union representatives regarding position management and filing of positions.
Education
Certificate in Human Resource Management -
Simon Fraser University
Burnaby, BC03.2018
Certificate in Project Management specialization in Business Analysis -
University of British Columbia
Vancouver, BC07.2012
Master's Degree in Archaeology and Prehistory -
University of Sheffield
Sheffield, UK01.2003
Bachelor of Arts, Honours in Anthropology and Linguistics -
Carleton University
Ottawa, ON06.2001
Skills
- Applicant Tracking Systems: Taleo, Workable, BambooHR and SAP (Reporting and E-Recruit)
- Data-driven decision-making
- Global recruitment
- Job posting optimization
- Candidate pipeline management
- Strategic Sourcing
- Candidate tracking
- Candidate assessments and interviewing
- Offer negotiations and onboarding
- Knowledge of employment legislation and regulations
- Strong interpersonal skills and relationship building
- Basic working proficiency French
Timeline
Talent Acquisition Manager
Nutrition International
10.2021 - 07.2022
HRIS Specialist
Canadian Red Cross (CRC)
03.2018 - 09.2021
Senior Talent Acquisition Specialist, International Operations
Canadian Red Cross (CRC)
04.2016 - 02.2018
Recruiter, International Operations
Canadian Red Cross (CRC)
06.2014 - 04.2016
Strategic Interim Resources Lead and HR Analytics
Accenture Business Services
12.2013 - 04.2014
HR Advisor
Accenture Business Services
04.2012 - 12.2013
HR Recruiter
Accenture Business Services
09.2010 - 04.2011
Certificate in Human Resource Management -
Simon Fraser University
Certificate in Project Management specialization in Business Analysis -
University of British Columbia
Master's Degree in Archaeology and Prehistory -
University of Sheffield
Bachelor of Arts, Honours in Anthropology and Linguistics -
Carleton University
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