Clare Byrne
Bilingual Science Educator
Halifax,NS
Summary
Dynamic bilingual professional with a proven track record in customer service and STEM education at SuperNOVA at Dalhousie University. Offering vibrant personality and deep appreciation for nature, ready to learn and grow in outdoor education environment. Excelled in team leadership, significantly enhancing client and student engagement through innovative program delivery. Brings understanding of ecological principles and outdoor teaching methodologies, coupled with skills in teamwork and adaptability.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Substitute Teacher
Halifax Regional Centre for Eductaion
04.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts in classrooms from K-12.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behaviour.
English & French Teacher/Tutor
Oxford Learning Centre
Bedford, NS
02.2024 - Current
- Increased language retention through regular oral assessments and constructive feedback.
- Attended to the unique strengths and needs of up to three students at a time, providing specialized reading instruction allowing students to improve their reading level up to 4x faster than in a classroom setting.
- Utilized various teaching strategies to accommodate diverse learning styles and needs within the centre.
- Established positive rapport with students, fostering an environment of trust and open communication.
Customer Service Specialist
East Coast Dog
Halifax, Nova Scotia
08.2023 - Current
- Answered customer questions about canine nutrition and enrichment and engaged in friendly conversation with customers to better uncover individual needs to make appropriate product suggestions.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Greeted pet owners and went over available grooming and walking services, outlined costs, determined the special needs of animals under care and guided them through the booking process.
- Operated Clover for debit and credit card transactions, and Cojilio and Mangomint for grooming bookings, with excellent accuracy levels.
Science Team Leader & Workshop Instructor
SuperNOVA At Dalhousie University
Halifax, Nova Scotia
05.2022 - 04.2024
- Assisted in developing and delivering STEM programming (classroom workshops and summer camps) in both French and English that reached over 9000 youth across Atlantic Canada.
- Created visual accompaniments to workshops such as PowerPoints and interactive activities to engage student interest and curiosity in scientific concepts in both English and French.
- Managed a team of 5 instructors throughout the planning, procurement, and delivery of five STEM-themed summer camps for youth in grades 1-9.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Oversaw and maintained the budget and procurement of the materials required to successfully deliver these camps.
Education
Bachelor of Education - Secondary Education
Mount Saint Vincent University
Halifax, NS 09.2023 - Current
Bachelor of Science Co-op - Marine Biology And French
Dalhousie University
Halifax, NS 09.2018 - 05.2023
Skills
Bilingual French and English
Classroom management
Environmental education
Customer service and relations
Complaint resolution
Flexible and Adaptable
Leave no trace principles
Teamwork and Collaboration
Microsoft Office Suite
Google Suite
Timeline
Substitute Teacher
Halifax Regional Centre for Eductaion
04.2024 - Current
English & French Teacher/Tutor
Oxford Learning Centre
02.2024 - Current
Bachelor of Education - Secondary Education
Mount Saint Vincent University
09.2023 - Current
Customer Service Specialist
East Coast Dog
08.2023 - Current
Science Team Leader & Workshop Instructor
SuperNOVA At Dalhousie University
05.2022 - 04.2024
Bachelor of Science Co-op - Marine Biology And French
Dalhousie University
09.2018 - 05.2023
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