Clara Valdez
Calexico
Summary
Dynamic professional with a proven track record in elderly care and customer service, notably at IHSS Adult Services Program. Skilled in multitasking, organization, and problem-solving, achieving high levels of patient satisfaction and operational efficiency. Excelled in roles requiring time management and compassionate customer assistance, demonstrating a quick learning ability and a commitment to excellence.
Overview
18
18
years of professional experience
Work History
Caregiver
IHSS Adult Services Program
Calexico, CA
05.2018 - 06.2020
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Seller
Funeraria El Ángel
Mexicali B.C
11.2013 - 10.2014
- We displayed funeral services/packages
- Registered customer information on database to enable tracking history and maintain accurate records.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed promotional strategies to increase awareness and achieve sales goals.
Cashier
Joyería Lupita
Mexicali B.C
02.2002 - 04.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and checks with excellent accuracy levels.
Education
Secundaria General 6, Maestro Moisés Saenz Garza
Mexicali B.CSkills
- Time Management
- Elderly Care
- Daily living assistance
- Multitasking and Organization
- Basic Housekeeping
- Meal Preparation
- Quick learner
- Customer Assistance
- Customer Service
- Patience and Tolerance
- Cash counting
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
IHSS Adult Services Program
05.2018 - 06.2020
Seller
Funeraria El Ángel
11.2013 - 10.2014
Cashier
Joyería Lupita
02.2002 - 04.2006
Secundaria General 6, Maestro Moisés Saenz Garza