Clara Tapia
Santa Clarita
Summary
Results-driven project manager with expertise in budget tracking, risk assessment, and stakeholder engagement. Proven ability to coordinate multiple complex projects simultaneously, ensuring adherence to timelines and quality standards, while fostering collaboration across diverse teams. Demonstrated success in coordinating resources and managing budgets, contributing to the efficient delivery of projects and strategic initiatives.
Overview
25
25
years of professional experience
Work History
End to End Project Manager, IV
Kaiser Permenente
Pasadena
12.2024 - Current
- Facilitated team meetings to address project challenges and discuss status updates.
- Collaborated with stakeholders to clarify objectives and gather comprehensive requirements.
- Managed multiple projects with competing deadlines, ensuring timely completion.
- Developed and maintained detailed project plans, budgets, and timelines.
- Established strong partnerships with teams, vendors, and contractors to enhance collaboration.
- Monitored project progress to ensure adherence to quality standards and timely delivery.
- Guided team members by providing direction on assigned tasks.
- Forecasted and monitored project timelines, personnel performance, and cost efficiency.
Senior Print Production Specialist
Kaiser Permanente
Pasadena
05.2019 - 11.2024
- Managed print production schedules, ensuring timely material delivery.
- Coordinated vendor sourcing and purchasing of print supplies.
- Collaborated with design teams to optimize layouts and formats.
- Reviewed print specifications for consistency and accuracy.
- Implemented process improvements that enhanced workflow efficiency.
- Negotiated contracts with vendors for materials and supplies.
- Oversaw pre-press activities to meet customer specifications.
- Maintained accurate records of job requests, scheduling, and costs.
Print Production Specialist
Kaiser Permanente
Burbank
12.2012 - 04.2019
- Oversaw print order reviews for accuracy and compliance with client specifications.
- Collaborated with design teams to ensure project clarity and alignment.
- Maintained inventory of printed marketing collateral, facilitating seamless direct response operations.
- Implemented quality control measures to uphold production standards.
- Communicated with clients regarding timelines and requirements.
- Worked closely with designers to prepare artwork correctly before production runs.
- Secured vendor quotes for all production processes including specialty items like die cuts or custom finishes.
- Monitored job progress from pre-press to delivery to ensure quality standards.
Production Support Analyst
IWCO Direct
Downey
09.2000 - 10.2012
- Provided technical support for software applications, ensuring user satisfaction and efficiency.
- Organized and prioritized tasks to meet service goals effectively.
- Developed innovative solutions that enhanced team performance and outcomes.
- Exceeded customer expectations through creative problem-solving techniques.
- Streamlined processes by utilizing various software and tools.
- Trained new employees on mail processing procedures and equipment usage.
- Implemented standard operating procedures for efficient mail handling.
- Maintained compliance with data governance policies and documented workflows.
Education
Certificate - Mail Design
Mail Design Professional
USPS Training 06-2017
High School Diploma -
Huntington Park High School
Huntington Park, CA06-1998
Some College (No Degree) - General Education
East Los Angeles College
Monterey Park, CASkills
- Project coordination and management
- Direct mail production
- Print project management
- Fulfillment project management
- Promotional product procurement and branding
- Budget tracking, cost estimations, and final reporting
- Stakeholder engagement
- Risk assessment
- Compliance documentation
- Vendor negotiation
- Vendor management
- Quality control
- Process optimization
- Problem solving
- Attention to detail
- Team leadership
- Effective communication
- Strategic planning
- Resource budgeting and allocation
Languages
Spanish
Full Professional
Affiliations
- Community Volunteer: Scouting of America and Parent Teacher Association
References
References available upon request.
Timeline
End to End Project Manager, IV
Kaiser Permenente
12.2024 - Current
Senior Print Production Specialist
Kaiser Permanente
05.2019 - 11.2024
Print Production Specialist
Kaiser Permanente
12.2012 - 04.2019
Production Support Analyst
IWCO Direct
09.2000 - 10.2012
Certificate - Mail Design
Mail Design Professional
High School Diploma -
Huntington Park High School
Some College (No Degree) - General Education
East Los Angeles College