Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Clara Sault

Hagersville,ON

Summary

Versatile and achievement-oriented professional with extensive experience at New Credit Tobacco Inc, adept in office management and Microsoft Excel. Excelled in enhancing operational efficiency and data accuracy through innovative process improvements. Demonstrated exceptional verbal communication and confidentiality handling, significantly improving client satisfaction and workplace productivity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

New Credit Tobacco Inc
03.2023 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Janitorial Lead

New Credit Tobacco Inc
06.2022 - 12.2024
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Contributed to a positive work environment through open communication channels among team members.
  • Established a proactive approach towards preventative maintenance, reducing the need for reactive measures.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.

Cashier

Oshweken Speedway
05.2017 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cleaner

Oshweken Speedway
01.2016 - 06.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols. Including apartments and New Buildings.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.

Education

Diploma - Business

Mohawk College of Applied Arts And Technology
Hamilton, None
10-2025

High School Diploma -

Assumption College School
Brantford, ON
06-2019

Skills

  • Data entry
  • Verbal communication
  • Microsoft office
  • Schedule management
  • Document preparation
  • File organization
  • Database entry
  • Confidentiality handling
  • Word processing
  • Payroll
  • Office supply management
  • Payroll and accounts payable and receivable
  • Office management
  • Microsoft Excel
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Housekeeping
  • Reliability and punctuality
  • Attention to detail
  • Physical stamina

Certification

  • Driver's License
  • WHMIS Certificate

Timeline

Office Administrative Assistant

New Credit Tobacco Inc
03.2023 - 12.2024

Janitorial Lead

New Credit Tobacco Inc
06.2022 - 12.2024

Cashier

Oshweken Speedway
05.2017 - 05.2023

Cleaner

Oshweken Speedway
01.2016 - 06.2022

Diploma - Business

Mohawk College of Applied Arts And Technology

High School Diploma -

Assumption College School
Clara Sault