Clara Pettiross
Orange
Summary
Dynamic and results-driven professional with extensive experience at Yost Pool, excelling in team management and emergency response. Proven track record of enhancing patron satisfaction and operational efficiency through innovative training programs. Committed to integrity and trustworthiness, fostering a safe and positive environment for swimmers and staff alike.
Overview
4
4
years of professional experience
Work History
Head Guard
Yost Pool
05.2024 - Current
- Managed lifeguard schedules efficiently, ensuring adequate coverage during peak hours and minimizing staff burnout.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service.
- Enhanced team efficiency by implementing rigorous training programs and performance evaluations.
- Collaborated with management to develop innovative strategies for improving overall facility operations.
Swim Coach
Yost Pool
06.2023 - Current
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting
- Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
- Mentored beginner coaches on effective techniques for instructing swimmers at various skill levels.
- Facilitated effective communication between coaching staff members using digital platforms like group chats or emails for coordination purposes.
- Assisted in organizing successful swim meets, managing logistics, and coordinating volunteers.
Lifeguard
Yost Pool
05.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Swim Coach
Cascade Swim Club
09.2022 - 06.2025
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Continuously expanded coaching knowledge through participation in professional development workshops or conferences, staying updated on industry trends and techniques.
- Coached youth aged 5 to 12 for competitive swim team
Lifeguard
Innis Arden Swimming Club
08.2023 - 11.2023
- Upheld hygiene standards in pool and surrounding area.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Monitored pools and surrounding areas for adherence to safety protocols.
Education
High School Diploma -
Shorecrest High Scool
Shoreline, WABachelor of Science - Health Sciences
Chapman University
Orange, CA05-2029
Skills
- Integrity and trustworthiness
- Team management
- Punctuality
- Emergency response
- Incident reporting
Timeline
Head Guard
Yost Pool
05.2024 - Current
Lifeguard
Innis Arden Swimming Club
08.2023 - 11.2023
Swim Coach
Yost Pool
06.2023 - Current
Swim Coach
Cascade Swim Club
09.2022 - 06.2025
Lifeguard
Yost Pool
05.2021 - Current
High School Diploma -
Shorecrest High Scool
Bachelor of Science - Health Sciences
Chapman University
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