Clara Pedroza
South Gate
Summary
Dynamic and compassionate Certified Nursing Assistant with a proven track record at Supreme Visiting Nurses, enhancing patient comfort and wellbeing through meticulous care and vital signs monitoring. A bilingual team player, adept in communication and customer service, I significantly improved patient satisfaction. Skilled in CPR/First Aid, I excel in high-pressure environments, ensuring optimal care and efficiency.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Surpreme Visiting Nurses
02.2022 - 11.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, oxygen, respiration and pulse.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Airport Graveyard Lead
Bags To Go Enterprises-nevada
10.2015 - 10.2020
- Improved graveyard operations by implementing efficient scheduling and staff allocation.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
- Fostered a positive work culture within the team, promoting collaboration and open communication.
- Maintained accurate records related to employee attendance, incident reports, safety audits, and other relevant documentation.
- Ensure all luggage made it through all levels of the security system in a timely matter.
- Airport control room radio dispatcher.
Cashier
Las Vegas Special Tees
07.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Customer Care Representative
Absolute Dental
07.2015 - 11.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Insurance eligibility verification
Education
Certified Nurse Assistant
Health Care Career College
Paramount, CA02-2022
High School Diploma -
Las Vegas High School
Las Vegas, NV06-2015
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Bathing assistance
- Vital signs monitoring
- CPR and First aid certified
- Multitasking
- Communication/Customer service skills
- Bilingual in English/Spanish
- Ability to work under pressure
Timeline
Certified Nursing Assistant
Surpreme Visiting Nurses
02.2022 - 11.2024
Cashier
Las Vegas Special Tees
07.2016 - 02.2017
Airport Graveyard Lead
Bags To Go Enterprises-nevada
10.2015 - 10.2020
Customer Care Representative
Absolute Dental
07.2015 - 11.2015
Certified Nurse Assistant
Health Care Career College
High School Diploma -
Las Vegas High School
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