Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline

Clara Paquette

Credit And Collections Supervisor
Edmonton,Alberta

Summary

Credit Analyst knowledgeable in conducting background checks and developing methodologies to predict future risk behaviors. Looking to bring further success to a company through excellent attention to detail and a keen understanding of regulatory procedures. Forward-thinking Credit Analyst with customer correspondence and credit analysis expertise. Offering more than 20 years of resolving credit disputes and making recommendations on bad debt accounts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Credit Associate

Corrpro Canada Inc.
Edmonton, AB
09.2012 - 08.2023
  • Processed new customer credit applications accessing credit agency data to open new accounts.
  • Advised accounts and assisted through qualification processes.
  • Analyzed creditworthiness of loan applicants and determined credit risk of loan requests.
  • Created credit policies, processes and procedures to maintain compliance with banking regulations.
  • Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
  • Investigated and resolved customer disputes related to credit decisions.
  • Negotiated payment plans and loan terms with delinquent customers.
  • Improved understanding of financial statements, which helped in assessing risk.
  • Analyzed and monitored portfolio credit performance against expectations and recommended improvement strategies.
  • Made decisions and recommendations about extending lines of credit.
  • Performed credit reviews on corporations to assess financial conditions.

Credit Manager

Can-Cell Industries
Edmonton, AB
06.2005 - 09.2012
  • Streamlined processes for early identification of potential credit system and monitoring problems.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Recognized across organization for diligence, accuracy and contributions toward maintaining positive cash position through problem resolution.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Developed strategies to expedite payments and customer resolutions.
  • Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.

Education

Bachelor of Arts - Education

King's University, Edmonton
05.2001 -

Skills

High risk account reviews

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Accomplishments

  • Achieved lowering the DSO through effectively communicating with Sales.
  • Documented and resolved outstanding accounts which led to a low DOS.
  • Collaborated with team of 9 in the development of proper information for collection analyst.
  • Supervised team of 3 staff members.

Software

JD Edwards

Excell

Interests

Camping

Hiking

Reading

Timeline

Credit Associate - Corrpro Canada Inc.
09.2012 - 08.2023
Credit Manager - Can-Cell Industries
06.2005 - 09.2012
King's University - Bachelor of Arts, Education
05.2001 -
Clara PaquetteCredit And Collections Supervisor