Clara O'Connor
Calgary
Summary
Enthusiastic, adaptable and vibrant individual, focused on customer care through proficient skills in organization, multitasking, and interpersonal communication. Proven ability to efficiently manage multiple tasks, maintain composure under pressure, and collaborate effectively with team members. Passionate about hospitality and committed to providing top-notch service that exceeds customer expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bridal and Special Events Stylist
David's Bridal
07.2024 - Current
- Consult with Brides: Understand the bride's vision, wedding theme, body type, and preferences to recommend suitable gown styles.
- Manage Appointments: Schedule and coordinate consultations, fittings, and follow-ups through a booking system or calendar.
- Problem Solving: Address and resolve client concerns regarding gown delays, fit issues, or product dissatisfaction with professionalism.
- Team Collaboration: Work closely with other stylists, sales associates, and management to ensure smooth operation and excellent customer service.
International Model
Patti Falconer Agency
10.2022 - Current
- Company Overview: Canada: Patti Falconer Agency, India: KAD Models, Latin America: I Am in Cover
- Consistently promoted a confident and professional demeanor despite challenging scenarios.
- Strong communication skills and ability to work effectively with a creative team.
- Endurance to withstand long hours (9-12 hrs) of standing, walking, or posing.
- Noticing and correcting intricate errors in wardrobe and styling.
- Ability to work well with a team of makeup artists, stylists, and photographers collectively to enhance the fluidity of a project.
- Quickly adapting to new cultures, environments, and working conditions.
- Fast thinking and effective problem-solving in unfamiliar or challenging situations.
- Canada: Patti Falconer Agency, India: KAD Models, Latin America: I Am in Cover
Server Assistant
Earls Kitchen + Bar
06.2024 - 01.2025
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Prep Cook, Sales Associate
Little Caesars Midnapore
10.2022 - 06.2023
- Maintained excellent customer service during fast-paced lunch and dinner rushes.
- Correctly handled and recorded customer's orders.
- Developed the necessary skills to problem solve under significant time pressures and stresses.
- Actively pursued additional tasks during quiet shifts.
- Perfected communication skills with team members.
Cashier/Sales Associate
Dollarama Midnapore
06.2022 - 12.2022
- Greeted customers.
- Maintained a clean work environment for customers as well as other employees.
- Strived to promote a positive and upbeat attitude in various scenarios.
- Communicated effectively with coworkers in order to achieve optimal efficiency every shift.
Receptionist/Fitness Trainer
9 Round
09.2021 - 06.2022
- Provided administrative support to staff members in a fast-paced environment.
- Gave guests accurate and precise information.
- Acted as the first point of contact for potential clients and scheduled appointments for them.
- Instructed clients during strength training, cardiovascular exercise, and stretching.
- Helped clients achieve their fitness goals by motivating and assisting them.
- Increased membership enrollment using innovative sales and promotional techniques.
Receptionist
Five Elements Martial Arts
05.2019 - 02.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Undeclared
Mount Royal University
Calgary, None04-2028
Highschool Diploma -
Bishop Carroll High School
06.2022
Skills
- Adaptability
- Conflict Resolution
- Effective Communication
- Energy and Stamina
- Problem-Solving
- Patience
Certification
Proserve Certification
Timeline
Bridal and Special Events Stylist
David's Bridal
07.2024 - Current
Server Assistant
Earls Kitchen + Bar
06.2024 - 01.2025
International Model
Patti Falconer Agency
10.2022 - Current
Prep Cook, Sales Associate
Little Caesars Midnapore
10.2022 - 06.2023
Cashier/Sales Associate
Dollarama Midnapore
06.2022 - 12.2022
Receptionist/Fitness Trainer
9 Round
09.2021 - 06.2022
Receptionist
Five Elements Martial Arts
05.2019 - 02.2020
Undeclared
Mount Royal University
Highschool Diploma -
Bishop Carroll High School
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