Clara Huston
Tofino,Bc
Summary
Versatile and customer-focused professional with extensive experience across grocery retail, event service, guest relations, and childcare. Demonstrated ability to excel in fast-paced environments, delivering exceptional service and managing diverse responsibilities effectively. Adaptable and proactive with a commitment to excellence in every role. Strong interpersonal skills, attention to detail, and the ability to manage multiple tasks efficiently.
Overview
6
6
years of professional experience
Work History
Guest Services Supervisor
Long Beach Lodge Resort
Tofino
02.2025 - 06.2025
- Supervised daily operations of guest services team, ensuring exceptional customer experiences.
- Trained and mentored staff on service protocols and company standards.
- Resolved guest complaints promptly, enhancing overall satisfaction levels.
- Developed and implemented efficiency improvements in service delivery processes.
- Coordinated schedules and assignments to optimize team performance during peak hours.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
Guest Service Agent
Long Beach Lodge Resort
Tofino, Bc
01.2024 - 02.2025
- Delivered exceptional customer service by addressing guest inquiries, resolving complaints, and ensuring a positive experience.
- Managed check-ins and check-outs efficiently, handling reservations and coordinating with other departments.
- Provided detailed information about services, amenities, and local attractions, enhancing guest satisfaction and engagement.
Grocery Clerk
Ica
Ellös
09.2023 - 12.2023
- As a cashier I operated cash registers, processed transactions efficiently, and managed cash handling with accuracy.
- Stocked shelves, organized displays, and ensured inventory was well-maintained and rotated.
- Assisted with maintaining store cleanliness and organization, contributing to a pleasant shopping environment.
Daycare Assistant
Henån Förskola
Henån
09.2023 - 12.2023
- Supervised daily activities to ensure safety and engagement of children in care.
- Assisted in planning and implementing age-appropriate educational programs.
- Communicated effectively with parents regarding children's progress and developmental needs.
- Maintained a clean, safe, and organized environment for children's play and learning.
Grocery Store Cashier
Coop
Härnösand
02.2022 - 07.2023
- Stocked shelves, organized displays, rotated product, removed expired items, and restocked merchandise as needed.
- Provided product information and resolved concerns to assist customers.
- Processed cash, check, and credit cards for customer purchases.
- Trained new cashiers in the use of cash registers and processing payments.
Restaurant Hostess
Laziza
Malmö
06.2019 - 10.2019
- Helped with seating arrangements, menu selections, and special requests of customers.
- Inspected dining and serving areas to verify cleanliness and proper setup.
- Delivered and refilled beverages and addressed requests.
Education
Law and economics
Härnösands Gymnasium
Härnösand06.2023
Skills
- Patience and composure
- Adaptability and flexibility
- Problem-solving abilities
- Positive attitude
- Customer Service
- Team management
Languages
English Native
Native or Bilingual
Swedish
Native or Bilingual
Timeline
Guest Services Supervisor
Long Beach Lodge Resort
02.2025 - 06.2025
Guest Service Agent
Long Beach Lodge Resort
01.2024 - 02.2025
Daycare Assistant
Henån Förskola
09.2023 - 12.2023
Grocery Clerk
Ica
09.2023 - 12.2023
Grocery Store Cashier
Coop
02.2022 - 07.2023
Restaurant Hostess
Laziza
06.2019 - 10.2019
Law and economics
Härnösands Gymnasium