Summary
Overview
Work History
Education
Skills
Timeline
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Clara Cruz

Vancouver,Canada

Summary

Passionate team member in Business Management with an strategic vision. Currently bringing the business management experience to Human Resources Management inside the Change Management team focusing also in employee experience.



Overview

4
4
years of professional experience

Work History

HR Analyst - Change Management

Suzano S/A
09.2022 - 12.2023
  • Established change management for HR transformation programs with a focus on people impact.
  • Helped stakeholder groups develop a deep understanding of the need for change and the impact to them and their teams


Business Development Coach

Uber
09.2021 - 09.2022


  • Collaborated with cross functional teams to share best-practices and to make recommendations to optimize performance and ensure product adoption.
  • Maintained a strong understanding of the Uber sales methods to provide the best training skills and the 1:1 coaching for Beyond Sales teams.


Business Trainer

Webhelp
02.2020 - 09.2021
  • Key contributor to travel and leisure accounts (launch of new activities, skills for Global Distribution System development).
  • Managed of all aspects of training including training conception, planning, coordination and logistics.

Education

Bachelors -

Universidade Anhembi Morumbi
São Paulo, Brazil
06.2014

Skills

  • Interpersonal Skills
  • Training and Mentoring
  • Customer Relations
  • Shopper Marketing

Timeline

HR Analyst - Change Management

Suzano S/A
09.2022 - 12.2023

Business Development Coach

Uber
09.2021 - 09.2022

Business Trainer

Webhelp
02.2020 - 09.2021

Bachelors -

Universidade Anhembi Morumbi

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Clara Cruz