Claire Wallace
Vancouver
Summary
Positive, upbeat, and analytical with a keen interest in understanding user behaviour and enhancing user experiences. Possesses solid grounding in UX principles and proficient in qualitative and quantitative research methodologies. Aims to translate insights into actionable strategies that drive user satisfaction and business success.
Overview
1
1
year of professional experience
Work History
USER EXPERIENCE RESEARCHER
Spatial Research & Design
05.2024 - 11.2024
- Collaborated with industry-leading clients such as Meta where I worked on Service Design solutions as well as XR projects doing observational note taking, participant recruitment and management, analysis and reporting, and tech assistance
- During this time I advocated for user empathy and research rigor during strategic reviews, and assisted in decisions driving actionable solutions that met design and user objectives
ARCHIVAL RESEARCH ASSISTANT
Vancouver Heritage Foundation
11.2023 - 04.2024
- Researched Vancouver's historic sites, emphasizing the pivotal contributions of Musqueam, Squamish, and Tsleil-Waututh Nations
- Engaged with stakeholders for comprehensive insights, enhancing content for 'Places That Matter' and 'Heritage Site Finder' websites
- Instrumental in elevating public awareness and appreciation of Vancouver's diverse heritage
Education
BA - Anthropology
UNIVERSITY OF BRITISH COLUMBIA
05.2024
Skills
- Microsoft Office
- Adobe photoshop, illustrator, and InDesign
- Customer experience
- Service design
- User interviews
- Design thinking
- Accessibility testing
- Qualitative & Quantitative research
- Remote testing
- Organizational skills
- Team collaboration
- Stakeholder management
Languages
English
Native or Bilingual
French
Professional Working
Russian
Limited Working
Timeline
USER EXPERIENCE RESEARCHER
Spatial Research & Design
05.2024 - 11.2024
ARCHIVAL RESEARCH ASSISTANT
Vancouver Heritage Foundation
11.2023 - 04.2024
BA - Anthropology
UNIVERSITY OF BRITISH COLUMBIA
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