Claire Voner
Pasadena
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Domenicos Italian Restaurant. Expert in high-volume dining and cash handling, I excel in guest engagement and team collaboration. Recognized for resolving customer complaints swiftly, I consistently enhance guest satisfaction and foster lasting relationships.
Overview
4
4
years of professional experience
Work History
Server
Domenicos Italian Resturant
Pasadena, CA
10.2021 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service protocols.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Participated in team meetings to discuss service improvements and operational efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Catering experience with hosting private parties and large to-go orders.
- Cut and distribute over 100 pizzas on busy days.
Education
High School Diploma - Nursing
Pasadena High School
Pasadena, CA07.2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Suggestive selling
- Allergy awareness
- Order management
Timeline
Server
Domenicos Italian Resturant
10.2021 - Current
High School Diploma - Nursing
Pasadena High School