CLAIRE PENNER
Winnipeg,Canada
Summary
Reliable Professional experienced in customer service, childcare, and outdoor labor. Delivered positive customer experiences while maintaining safe, clean environments and effectively managing time and multitasking in physically demanding conditions. Committed to professionalism and respect in all interactions.
Overview
1
1
Certification
1
1
year of post-secondary education
14
14
years of professional experience
Work History
Snow Removal Worker
Green Blade Lawn Care
01.2025 - Current
- Cleared snow to maintain safe and accessible pathways for customers and maintained safe, accessible walkways
- Operated effectively in extreme weather conditions to meet customer needs.
- Completed day-to-day duties accurately and efficiently.
- Proposed ideas and solutions that improved team collaboration and service delivery.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Customer Service & Småland Attendant
IKEA
01.2025 - 12.2025
- Facilitated customer understanding of policies through clear communication with parents
- Assisted customers in locating products and navigating store layouts.
- Maintained cleanliness and organization of display areas and sales floors.
- Collaborated with team members to restock merchandise efficiently.
- Ensured safety and structure for children during activities
Server
Lundar Golf Course
01.2021 - 12.2023
- Provided excellent customer service to enhance guest satisfaction at the golf course.
- Provided professional customer service to support positive dining atmosphere
- Took and processed food and beverage orders efficiently during peak hours.
- Served food and ensured cleanliness of dining areas to enhance guest experience
- Maintained cleanliness and organization of dining areas and service stations.
Daycare Assistant
Sunny Side Daycare
01.2022 - 12.2022
- Organized engaging activities to promote social and cognitive development.
- Assisted in daily care routines for children in a nurturing environment.
- Supervised children during daily activities, ensuring safety and promoting engagement
- Monitored playtime activities to ensure children's safety and well-being. to ensure safety and encourage positive interactions.
Educational Assistant
Lakeshore School Division
01.2021 - 12.2021
- Supported students with special needs during classroom activities.
- Assisted teachers with lesson preparation and classroom organization.
- Facilitated student participation in classroom activities to enhance learning and student supervision
Lunch Monitor
École Charleswood School Division
Winnipeg, MB
01.2020 - 12.2021
- Supervised lunch periods to ensure student safety and appropriate behavior.
- Monitored student behavior and enforced safety protocols during lunch
- Enforced school rules and policies to maintain a respectful environment.
- Monitored students in the cafeteria to ensure they stayed in their designated areas.
Respite & Private Support Worker
Self-Employed
01.2013 - 12.2018
- Provided daily living support, personal care, and medication management to enhance client well-being activities.
- Managed daily operations to ensure efficient workflow and productivity.
- Coordinated scheduling and logistics for various projects and tasks.
- Developed strong relationships with clients to understand their needs.
Education
Math & Computer Studies
Stevenson Britannia Adult Learning Centre
Diploma -
Oak Park High School
winnipeg , MB 06.2017 - 01.2018
Skills
- Outdoor labour
- Grounds maintenance
- Physical endurance
- Reliability
- Safety awareness
- Supervision
- Customer service
- Communication
- Conflict resolution
- Teamwork
- Organization
- Time management
- Microsoft Office
- Excel
- Word
- Outlook
Certification
- First Aid Certification
- Criminal Record Check
- Vulnerable Sector Check
Timeline
Snow Removal Worker
Green Blade Lawn Care
01.2025 - Current
Customer Service & Småland Attendant
IKEA
01.2025 - 12.2025
Daycare Assistant
Sunny Side Daycare
01.2022 - 12.2022
Server
Lundar Golf Course
01.2021 - 12.2023
Educational Assistant
Lakeshore School Division
01.2021 - 12.2021
Lunch Monitor
École Charleswood School Division
01.2020 - 12.2021
Diploma -
Oak Park High School
06.2017 - 01.2018
Respite & Private Support Worker
Self-Employed
01.2013 - 12.2018
Math & Computer Studies
Stevenson Britannia Adult Learning Centre