Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claire Lovell

Westmount,QC

Summary

Dedicated and organized professional with strong administrative and customer service experience. Known for effectively managing multiple priorities and maintaining a positive attitude. Skilled in organization, team collaboration, and adaptable to new challenges. Seeking a role where I can contribute to a team’s success and provide excellent support in an administrative setting.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Disability Tax Consultant of Canada
05.2022 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Executive Assistant to the Returning Officer

Municipal Elections
08.2021 - 10.2021
  • Answering calls for the office of the returning officer.
  • In charge of mail in ballots.
    Preparing all material for the day of the event.
  • Recruiting personal for day of event.

Concierge

Zú
08.2020 - 08.2021
  • Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Data entry

Hostess

Tavern on the Square
05.2017 - 07.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.

Education

BBA -

St. Francis Xavier University
Antigonish, None

Bachelor of Commerce -

Centennial College
Montreal, QC
06-2018

High School Diploma -

Centennial Academy
Montreal, QC
06-2016

Skills

    - Flexible & Adaptable

    - Collaboration & Teamwork

    - Conflict Resolution

    - Microsoft Office Suite (Word, Excel, PowerPoint)

    - Data Entry & Organization

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Administrative Assistant

Disability Tax Consultant of Canada
05.2022 - Current

Executive Assistant to the Returning Officer

Municipal Elections
08.2021 - 10.2021

Concierge

Zú
08.2020 - 08.2021

Hostess

Tavern on the Square
05.2017 - 07.2020

BBA -

St. Francis Xavier University

Bachelor of Commerce -

Centennial College

High School Diploma -

Centennial Academy

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Claire Lovell