Claire Hernes
Terrace,BC
Summary
Motivated professional with diverse experience in healthcare, customer service, and instruction. Demonstrated ability to thrive in fast-paced environments while managing multiple responsibilities. Strong communication, time management, and problem-solving skills contribute to effective engagement with diverse groups. Committed to continuous improvement and adept at mastering new skills independently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Equestrian Instructor
Freelance / Riding School
01.2021 - Current
- Teach beginner to advanced riding lessons with a focus on safety and technique.
- Manage horse care, stable maintenance, and daily operations.
- Develop individualized lesson plans and monitor rider progress.
- Foster a positive, confident learning environment for students of all ages.
Café Staff
The Fix Café
12.2023 - 09.2025
- Provide high-quality customer service in a busy café setting.
- Operate POS system, prepare coffee and food orders with speed and accuracy.
- Maintain cleanliness and organization of the dining and kitchen areas.
- Collaborate with team members to ensure efficient service and customer satisfaction.
Pharmacy Assistant
Shopper Drug Mart
Terrace, BC
07.2023 - 09.2023
- Supported licensed pharmacists in prescription preparation and customer service.
- Handled inventory, stocked shelves, and maintained medication records.
- Provided patients with basic information on prescriptions and over-the-counter products.
- Maintained confidentiality and followed safety protocols in all transactions.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Resolved customer complaints promptly in a professional manner.
- Verified accuracy of medication orders and entered data into pharmacy system.
Education
Some College (No Degree) - Nursing Science
Coast Mountain College
Terrace, BCSkills
- Customer service and communication
- Time management
- Team collaboration
- Equine handling and instruction
- Point of sale operation
- Pharmaceutical knowledge
- Food and beverage preparation
- Safety and hygiene standards
Certification
- Level 2 First Aid
- Non Violent Intervention
- Naloxone Training
- Riding Instructor
References
References available upon request.
Timeline
Café Staff
The Fix Café
12.2023 - 09.2025
Pharmacy Assistant
Shopper Drug Mart
07.2023 - 09.2023
Equestrian Instructor
Freelance / Riding School
01.2021 - Current
Some College (No Degree) - Nursing Science
Coast Mountain College
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