Summary
Overview
Work History
Skills
Timeline
Generic

Claire Harris

Summary

Dedicated customer service and sales professional adaptable at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills. Seeking part time employment .

Overview

13
13
years of professional experience

Work History

Stay at Home Mom

N/a
06.2016 - Current
  • I have been a stay at home mom for he past 7 years taking care of my 3 children.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Retail/Customer Service Representative

Purolator
11.2013 - 03.2016
  • Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
  • Provided exceptional service by going above and beyond to meet customer needs, generating positive reviews and referrals.
  • Resolved customer complaints promptly, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by providing timely and accurate shipping information.
  • Trained new employees on store procedures and systems, contributing to the development of a high-performing team.
  • Developed strong relationships with customers through active listening and effective communication skills, fostering a welcoming atmosphere for all patrons.
  • Handled returns and exchanges professionally, retaining customer trust while adhering to company guidelines.
  • Effectively balanced multiple responsibilities including cashiering duties handling cash registers during busy periods without compromising quality service delivery.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Assisted customers with finding suitable products, leading to higher sales revenue.

Customer Service/Front Desk Receptionist

Professional Mechanical Ltd
02.2011 - 11.2011
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
  • Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Skills

  • Friendly and reliable
  • Cash handling experience
  • Comfortable using a point of sale machine
  • Extremely reliable
  • Love working with people
  • Professional demeanor
  • Team building
  • Troubleshooting
  • Organization
  • Problem-Solving
  • Flexible and Adaptable
  • Customer Relations
  • Multitasking capabilities
  • Interpersonal communication
  • Attention to detail
  • Excellent Written and Verbal Communication
  • Maintaining Security and privacy

Timeline

Stay at Home Mom

N/a
06.2016 - Current

Retail/Customer Service Representative

Purolator
11.2013 - 03.2016

Customer Service/Front Desk Receptionist

Professional Mechanical Ltd
02.2011 - 11.2011

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Claire Harris