Proven track record in enhancing operational efficiency, clean class 5 driver’s license, service minded, able to pass pre-employment drug and alcohol testing, detailed oriented in meticulous data organization and fostering robust client relationships. Expert in Microsoft Word and Office Administration, with a knack for leveraging professional communication to streamline processes. Achieves significant results by applying critical thinking and relationship-building skills.
Hi, I’m
Claire Goodman
Calgary,AB
Summary
Overview
6
years of professional experience
1
Certification
Work History
Pete The Plumber
Administrative Assistant
07.2023 - 06.2024
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Accounts payables
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted coworkers and staff members with special tasks on daily basis.
Maid Pro
House Cleaner
01.2023 - 07.2023
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Wolseley Waterworks
Dispatcher
03.2022 - 01.2023
Job overview
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
WORLDPAC
Warehouse Supervisor
01.2018 - 03.2022
Job overview
- Supervised warehouse operations by managing employee pickers and delivery routes.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Asked for assistance from Branch Operations Manager when needed.
- Picked orders when needed
- Dispatches for drivers and printed manifest papers for delivery.
- Welcomed customers for pick ups.
Education
The Arts Institute of VancouverVancouver, BC
Diploma from Culinary Arts
12.2008
University Overview
Terry Fox Secondary SchoolPort Coquitlam, BC
Diploma
06.2007
University Overview
Skills
- Handy Women
- Physical Dexterity and Hand Eye Coordination
- Former Parts Warehouse Worker
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- File Organization
- Microsoft Word
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Customer Relations
- Clerical Support
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Professional Communication
- Database entry
- Scheduling and calendar management
- Dedicated Team Player
- Appointment Scheduling
- Recordkeeping
- Verbal Communication
- Data organization
- Deadline-oriented
- Records Management
- Professional and mature
- Calendar Management
- Invoice Processing
- Documentation And Reporting
- Relationship Building
- Mail handling
- Data Collection
Languages
English
Native or Bilingual
Certification
Fall Protection 3M Safety Training Certificate
Timeline
Administrative Assistant
Pete The Plumber
07.2023 - 06.2024
House Cleaner
Maid Pro
01.2023 - 07.2023
Dispatcher
Wolseley Waterworks
03.2022 - 01.2023
Warehouse Supervisor
WORLDPAC
01.2018 - 03.2022
The Arts Institute of Vancouver
Diploma from Culinary Arts
Terry Fox Secondary School
Diploma