CLAIRE GLENNON
Clonsilla,Dublin
Summary
I am a dedicated and reliable professional with over 23 years of experience in customer service. Known for my punctuality and strong work ethic, I am committed to delivering excellent service in every role I take on. I am seeking a full-time, permanent position where I can apply my skills and continue to contribute to the success of the team.
Overview
24
24
years of professional experience
Work History
Home Support Worker
Comfort keepers
Dublin 15 Area
07.2023 - Current
- Provide home care services including housekeeping, meal preparation, and personal assistance, while ensuring clients' comfort and well-being.
- Offer companionship and emotional support, fostering a positive and supportive environment.
Front of house
Allianz Global Life/ Darta
Blackrock, Dublin
11.2021 - 04.2023
- Conduct daily building inspections and manage inventory of supplies, including coffee machine essentials and disposables, ensuring smooth office operations.
- Serve as the main point of contact for maintenance issues, coordinating repairs, and overseeing mail sorting between two companies for efficient operations.
Security officer
Citi bank
Dublin City Centre
08.2019 - 11.2021
- Verify employee identification for building access and provide security coverage, including night and weekend shifts with regular premises patrols.
- Assist with reception duties and ensure comprehensive building security at all times.
Sales assistant
Home Store + More
Blanchardstown, Dublin 15
09.2017 - 05.2018
- Assist customers with product inquiries and sales transactions, ensuring a positive shopping experience.
- Maintain store organization and cleanliness to uphold a welcoming environment.
Call Centre - Customer Services Representative
E-flow
Blanchardstown, Dublin 15
12.2016 - 06.2017
- Supported the transition of operations from Cork to Dublin, handling customer calls and processing toll payments.
- Resolved customer complaints with effective solutions, ensuring satisfaction.
Sales Assistant
Dunnes Stores
Blanchardstown, Dublin 15
04.2007 - 12.2016
- Provided customer service across multiple departments, assisting with product inquiries and processing sales.
- Maintained store organization and product availability, ensuring a positive shopping experience for over 10 years.
Receptionist, Customer Care Associate & Party Host
Leisureplex
Blanchardstown, Dublin 15
04.2001 - 04.2007
- Managed customer inquiries and party bookings while working as a party host, customer care associate, and receptionist on a part-time basis during school.
- Provided exceptional customer service, ensuring a positive experience for all guests.
Education
Certificate in Basic Accounting
Alison Online Learning
06-2024
PLC - Business Studies
Whitehall College of Further Education
Dublin, Ireland06-2006
PLC - Travel And Tourism
Whitehall College of Further Education
Dublin, Ireland06-2005
Applied Leaving Certificate -
Castleknock Community College
Dublin, Ireland06-2004
Skills
- Reliability and punctuality
- Strong work ethic
- Customer service
- Positive demeanor
- Flexible schedule
- Cash handling
- Call center experience
- Complaint resolution
- Teamwork and collaboration
Languages
Native English speaker
Timeline
Home Support Worker
Comfort keepers
07.2023 - Current
Front of house
Allianz Global Life/ Darta
11.2021 - 04.2023
Security officer
Citi bank
08.2019 - 11.2021
Sales assistant
Home Store + More
09.2017 - 05.2018
Call Centre - Customer Services Representative
E-flow
12.2016 - 06.2017
Sales Assistant
Dunnes Stores
04.2007 - 12.2016
Receptionist, Customer Care Associate & Party Host
Leisureplex
04.2001 - 04.2007
Certificate in Basic Accounting
Alison Online Learning
PLC - Business Studies
Whitehall College of Further Education
PLC - Travel And Tourism
Whitehall College of Further Education
Applied Leaving Certificate -
Castleknock Community College