Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CLAIRE GLENNON

Clonsilla,Dublin

Summary

I am a dedicated and reliable professional with over 23 years of experience in customer service. Known for my punctuality and strong work ethic, I am committed to delivering excellent service in every role I take on. I am seeking a full-time, permanent position where I can apply my skills and continue to contribute to the success of the team.

Overview

24
24
years of professional experience

Work History

Home Support Worker

Comfort keepers
07.2023 - Current
  • Provide home care services including housekeeping, meal preparation, and personal assistance, while ensuring clients' comfort and well-being.
  • Offer companionship and emotional support, fostering a positive and supportive environment.

Front of house

Allianz Global Life/ Darta
11.2021 - 04.2023
  • Conduct daily building inspections and manage inventory of supplies, including coffee machine essentials and disposables, ensuring smooth office operations.
  • Serve as the main point of contact for maintenance issues, coordinating repairs, and overseeing mail sorting between two companies for efficient operations.

Security officer

Citi bank
08.2019 - 11.2021
  • Verify employee identification for building access and provide security coverage, including night and weekend shifts with regular premises patrols.
  • Assist with reception duties and ensure comprehensive building security at all times.

Sales assistant

Home Store + More
09.2017 - 05.2018
  • Assist customers with product inquiries and sales transactions, ensuring a positive shopping experience.
  • Maintain store organization and cleanliness to uphold a welcoming environment.

Call Centre - Customer Services Representative

E-flow
12.2016 - 06.2017
  • Supported the transition of operations from Cork to Dublin, handling customer calls and processing toll payments.
  • Resolved customer complaints with effective solutions, ensuring satisfaction.

Sales Assistant

Dunnes Stores
04.2007 - 12.2016
  • Provided customer service across multiple departments, assisting with product inquiries and processing sales.
  • Maintained store organization and product availability, ensuring a positive shopping experience for over 10 years.

Receptionist, Customer Care Associate & Party Host

Leisureplex
04.2001 - 04.2007
  • Managed customer inquiries and party bookings while working as a party host, customer care associate, and receptionist on a part-time basis during school.
  • Provided exceptional customer service, ensuring a positive experience for all guests.

Education

Certificate in Basic Accounting

Alison Online Learning
06-2024

PLC - Business Studies

Whitehall College of Further Education
Dublin, Ireland
06-2006

PLC - Travel And Tourism

Whitehall College of Further Education
Dublin, Ireland
06-2005

Applied Leaving Certificate -

Castleknock Community College
Dublin, Ireland
06-2004

Skills

  • Reliability and punctuality
  • Strong work ethic
  • Customer service
  • Positive demeanor
  • Flexible schedule
  • Cash handling
  • Call center experience
  • Complaint resolution
  • Teamwork and collaboration

Languages

Native English speaker

Timeline

Home Support Worker

Comfort keepers
07.2023 - Current

Front of house

Allianz Global Life/ Darta
11.2021 - 04.2023

Security officer

Citi bank
08.2019 - 11.2021

Sales assistant

Home Store + More
09.2017 - 05.2018

Call Centre - Customer Services Representative

E-flow
12.2016 - 06.2017

Sales Assistant

Dunnes Stores
04.2007 - 12.2016

Receptionist, Customer Care Associate & Party Host

Leisureplex
04.2001 - 04.2007

Certificate in Basic Accounting

Alison Online Learning

PLC - Business Studies

Whitehall College of Further Education

PLC - Travel And Tourism

Whitehall College of Further Education

Applied Leaving Certificate -

Castleknock Community College

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