I am a hardworking, reliable, team player who enjoys working with the public, learning new skills, and interacting with people. I am seeking a full time position in order to save for university.
Overview
5
5
years of professional experience
Work History
Cafe Barista
Freson Bros
04.2024 - Current
Worked effectively in fast-paced environments. Skilled at working independently and collaboratively in a team environment. Proven ability to learn quickly and adapt to new situations. Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members. Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties. Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit. Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards. Increased sales during peak hours by quickly processing transactions and minimizing wait times for customers. Cleaned counters, machines, utensils, and seating areas daily. Restocked display cases with attractive arrangements to promote specialty food items like cinnamon buns and muffins. Used POS system to accurately enter orders and process payments.
Childcare and Catsitting
12.2022 - Current
Care for two preschool children including provision of snacks, playtime activities, and bedtime routine. Also looked after neighbour’s cats while family was away on holidays which involved feeding, playing with, cleaning up, and litter management.
Crew Member
McDonalds
10.2022 - 12.2023
Greet customers with a positive attitude and provide excellent quality customer service. Effectively handle high stress situations with good time management. Consistently maintain a clean work environment by sanitizing, tidying, and organizing stock. Operate cash register and have mastered the POS cash register system. Provide quality assurance by analyzing customer complaints and feedback. Work well and collaboratively in a team environment.
Caregiver
11.2020 - 07.2021
Built a strong relationship with an elderly neighbour to deliver emotional support and companionship. Assisted with household chores, running errands, Christmas decorating, and weekly grocery shopping.
Education
High School Diploma -
Ross Shepard High School
Edmonton, AB
06.2024
Bachelor of Science - Biological Sciences
University of Alberta
Edmonton
04-2029
Skills
Customer service skills
Excellent time management
Dependable and responsible
Warm and positive
Great communicator
Resourceful and a fast learner
Hard worker
Adaptable and flexible
Organized & ambitious
Certifications: ProServe certification, Class 5 Driver's License, and Red Cross Babysitting Course