Claire Cristobal
Santa Clara,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Dental Office Manager
Grace Dental Pediatric
08.2023 - Current
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue and workflow by optimizing standard operating procedures.
- Supported administrative team with various operational tasks - communications, scheduling, payments
- Streamlined office operations by regularly evaluating workflows, identifying areas for improvement, and implementing necessary changes for increased productivity.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Software: Dentrix, Sidexis, MS Office, Dental Intelligence - Analytics, Engagement
Brand Consultant, Leader
Rodan & Fields LLC
02.2015 - Current
- Lead a local personal team of 30 and a nation-wide organization of over 200 to increase brand awareness through consistent marketing efforts.
- Create consumer awareness through social media platforms and personal relationships.
- Partner with fellow independent consultants and leaders for training on promoting the company, brand, and values.
- Built long-lasting relationships with clients, ensuring ongoing sales and referrals.
Orthodontic Treatment Coordinator/Operations Manager
Shimizu Orthodontics
10.2020 - 07.2023
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Educated patients on orthodontic benefits and coordinated proper payment with insurance companies.
- Developed strategic relationships with general practitioners and coworkers to build strong network.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Supported front office staff with typical administrative duties.
- Software: Dolphin, Gaidge
Senior Stylist - Remote
Stitch Fix
02.2019 - 09.2020
- Style hundreds of clients from all over the country based on their unique style profile, specific requests, and their preferences reflected in social media profiles such as Instagram, Pinterest, and LinkedIn.
- Create a relationship with clients through a tailored assortment of five clothing items that may include accessories or shoes, complete with a personalized note with details of how to style each piece, where to wear them, and how to incorporate them into their existing wardrobe based on previous purchase history.
- Regular maintenance of metrics of Keep Rate, Average Order Value, and on-time styling objectives above a proprietary stretch target value to reflect performance and client experiences.
- Review client feedback and apply necessary information to future assortment to ensure client's experience is personalized.
Development Director
St. Cyprian School
01.2010 - 01.2012
- Responsible for leading the School’s advancement program as adopted by the Diocese of San Jose.
- Developed and maintained active and productive relationships with parent-teacher group board members, donors, alumni, and administration.
Office Assistant
St. Cyprian School
01.2008 - 01.2012
- Assisted in all areas of administrative work including data entry, front office duties, file organization, research, and development.
- Directly supported administrators in managing operation work flow.
- Scheduled and gave tours to prospective parents.
Art Teacher
St. Cyprian School
01.2008 - 01.2011
- Designed lesson plans focused on age and level-appropriate material.
- Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.
- Developed interesting course plans to meet the academic, intellectual, and social needs of students in the class sizes of about 20 students; grades Kindergarten through 8th.
Education
Associate of Arts - Graphic Design
Art Institute
Sunnyvale, CA2012
General Education courses - Hospitality Administration And Management
Mission College
Santa Clara, CAHigh School Diploma - undefined
Wilson High School
Santa Clara, CA1998
Skills
- Proficient in social media content development
- Experienced with Mac operating systems
- Alumni outreach
- Strong organizational skills
- Administrative support
- Strategic team formation
- Leadership support functions
- Service delivery excellence
- Proficient in dental software applications
- Digital marketing
- Community engagement
- Introductory graphic design
- Classroom instruction execution
- Effective multitasking
- Managing event logistics
- Donor engagement
Additional Information
References
Upon request
Timeline
Dental Office Manager
Grace Dental Pediatric
08.2023 - Current
Orthodontic Treatment Coordinator/Operations Manager
Shimizu Orthodontics
10.2020 - 07.2023
Senior Stylist - Remote
Stitch Fix
02.2019 - 09.2020
Brand Consultant, Leader
Rodan & Fields LLC
02.2015 - Current
Development Director
St. Cyprian School
01.2010 - 01.2012
Office Assistant
St. Cyprian School
01.2008 - 01.2012
Art Teacher
St. Cyprian School
01.2008 - 01.2011
Associate of Arts - Graphic Design
Art Institute
High School Diploma - undefined
Wilson High School
General Education courses - Hospitality Administration And Management
Mission College
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