Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic
Claire Ayala

Claire Ayala

Hemet

Summary

Dynamic Senior Procurement Manager with extensive experience in team leadership and effective communication. Specializes in creating robust procurement strategies that enhance cost-effectiveness and compliance while fostering strong supplier partnerships to secure optimal terms.

Overview

22
22
years of professional experience

Work History

Senior Procurement Manager

Access Industrial Technology Inc.
San Diego
05.2012 - 08.2025
  • Identified areas of cost savings through more efficient sourcing methods and improved negotiation techniques.
  • Developed and implemented procurement strategies to ensure cost-effectiveness, compliance with regulations, and timely delivery of goods and services.
  • Established effective relationships with key suppliers to facilitate collaboration and secure preferential terms for the organization.
  • Developed comprehensive strategic plans for procuring goods and services over short-term and long-term timeframes.
  • Managed the recruitment process for procurement staff, including interviewing candidates and providing training on relevant topics.
  • Evaluated current processes and systems used in purchasing materials and services and recommended changes where necessary.
  • Maintained accurate records of all procurement activities including vendor data and pricing information.
  • Collaborated with other departments such as finance, logistics, IT. to coordinate purchasing efforts across the organization.
  • Conducted regular reviews of existing contracts to evaluate their effectiveness and identify opportunities for improvement or renegotiation.
  • Performed quality control by inspecting materials and disposing of damaged products.
  • Delegated tasks to procurement teams to expedite work processes.
  • Organized and prioritized projects.
  • Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
  • Maintained information database related to products and service availability, supplier capabilities and lead times.
  • Verified purchase requisitions by comparing items requested to master list.

Customer Service Representative/Data Entry Special

Bon Suisse
Poway
08.2023 - 07.2024
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries via phone, email, and chat.
  • Reviewed customer orders to ensure accuracy of product, quantity and pricing.
  • Responded promptly to customer complaints concerning product quality or delivery issues.
  • Processed returns according to established procedures while maintaining a high level of accuracy.
  • Received verbal or written instructions from customers pertaining to their specific needs.
  • Maintained database of customer orders, tracking progress from receipt through delivery.
  • Coordinated with warehouse personnel regarding shipping schedules for timely delivery.

Shift Manager

Pizza hut
San Diego
09.2003 - 04.2012
  • Inspected work areas regularly for cleanliness and organization standards.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Ensured compliance with food safety regulations and quality standards.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained cleanliness and organization of work area.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Resolved conflicts between employees or customers in a professional manner.
  • Trained new employees on company policies, procedures, and job responsibilities.

Education

GED -

Southwest High School
San Diego, CA
05-2005

Skills

  • Strategic sourcing
  • Procurement strategy
  • Vendor relationship management
  • Team leadership
  • Effective communication
  • Time management
  • Teamwork
  • Supply chain management
  • Global sourcing
  • Disciplinary techniques
  • Inventory management
  • Customer service
  • Task delegation
  • Recruiting and interviewing
  • Purchase order processing
  • Multitasking

Affiliations

  • Strength Training

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Representative/Data Entry Special

Bon Suisse
08.2023 - 07.2024

Senior Procurement Manager

Access Industrial Technology Inc.
05.2012 - 08.2025

Shift Manager

Pizza hut
09.2003 - 04.2012

GED -

Southwest High School

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Claire Ayala