Claire Anthony
Petawawa,ON
Summary
Dynamic team leader with a proven track record at Roots Canada, excelling in coaching and mentoring to drive sales success. Recognized for enhancing customer satisfaction through conflict resolution and attention to detail. Committed to fostering teamwork and a positive work environment, consistently achieving personal and team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead
Roots Canada
09.2022 - 03.2025
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Provided details about features and other sale promotions.
- Consistently met personal sales target provided by management and aided colleagues to reach personal sales target.
- Developed familiarity with extensive product range.
Supervisor
Little Caesars Pizza
06.2019 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment beneficial to productivity.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Correctly calculated inventory and ordered appropriate supplies.
High Performance Gym Teacher Assistant
Valour JK-12 High School
02.2021 - 06.2021
- Improved student participation by creating dynamic and fun physical activities.
- Monitored student progress and encouraged development with personalized feedback.
- Led exercises and physical activities to engage students and develop physical skills.
- Promoted teamwork and cooperation among students by organizing collaborative games and activities.
- Ensured the safety of all students during gym class by closely monitoring activities and enforcing proper usage of equipment.
Assistant Dance Teacher
Starz In Motion Dance School
09.2016 - 09.2018
- Managed classroom behavior effectively, maintaining a positive learning environment for all students.
- Demonstrated professionalism by adhering to studio policies, dress code, and punctuality requirements.
- Served as a role model for young dancers, demonstrating passion for the art form as well as strong work ethic and discipline.
- Assisted lead dance teacher in choreographing routines for performances and competitions.
Education
Honours Bachelors - Health Sciences
University of Ottawa
Ottawa, ON12-2026
High School Diploma -
Valour High School
Petawawa, ON06-2022
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Performance improvement
- Relationship building
Languages
English
Native or Bilingual
Certification
- Smart Serve
- Wilderness Aid Training
- WHMIS Training
Timeline
Team Lead
Roots Canada
09.2022 - 03.2025
High Performance Gym Teacher Assistant
Valour JK-12 High School
02.2021 - 06.2021
Supervisor
Little Caesars Pizza
06.2019 - 08.2023
Assistant Dance Teacher
Starz In Motion Dance School
09.2016 - 09.2018
- Smart Serve
- Wilderness Aid Training
- WHMIS Training
Honours Bachelors - Health Sciences
University of Ottawa
High School Diploma -
Valour High School
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