Clair Spooner

Part of our dynamic volunteer team, to make a difference in both the hospital and the community. Supporting staff by greeting, visiting with and escorting patients and their families; distributing comfort items, filing, organizing and other clerical duties, and much more

• Provide support to medical teams and wider hospital community to ensure the needs of the clinic are met
• Office management, reporting and customer service
• Maintain confidential civilian records and military personnel files, handling sensitive documentation related to deployment checks
• Provide guidance and support to nursing staff, fostering a positive and collaborative work environment
• Lead by example in delivering excellent patient care and customer service
• Appease patient problems quickly and efficiently, creating a family-like atmosphere

• Maintained confidential records
• Ensure site partners and employees remain in compliance with hospital programs and other mandated training or requests
• Develop and maintain site orientation checklists and manuals
• Enhance operational efficiency by implementing a smooth hiring, training and onboarding system
• Ensure seamless communication between personnel and stakeholders by facilitating internal communication through board meetings, reports and memos

• Coordinate complex calendars and schedule appointments for consultants, enhancing time management efficiency
• Streamline communication between departments, ensuring timely updates and information flow
• Manage confidential documentation with precision, maintaining data integrity and compliance standards
• Produce month end reports