Clair Dwight
London,Canada
Summary
Dynamic professional with five years of customer service excellence, honed at Sunningdale Golf and Country Club. Recognized for adaptability and attention to detail, I thrive in high-pressure environments, ensuring guest satisfaction and safety. Proven leadership as a Crew Trainer at McDonald's, fostering teamwork and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Sunningdale Golf and Country Club
09.2022 - Current
- Regularly used industrial-sized dishwashers and performed kitchen clean-up duties.
- Worked as event staff, including bartending and serving for large functions.
- Trusted to operate and manage the halfway houses outdoors, preparing and serving food safely, requiring a Food Handlers Certificate.
- Maintained high standards of cleanliness and safety in food preparation and service areas.
- Managed high-pressure situations during peak service times with professionalism.
Cleaner
Wellness Cleaners
08.2021 - 10.2023
- Delivered high-quality cleaning services to ensure client satisfaction and well-maintained living spaces.
- Scheduled and prioritized tasks to meet deadlines and specific client needs.
- Maintained confidentiality and professionalism in residential settings.
Crew Trainer
Mcdonald’s
09.2018 - 08.2021
- Trained new team members on operational procedures, safety standards, and customer service.
- Ensured fast and accurate service during high-volume hours.
- Recognized for leadership, teamwork, and commitment to exceeding customer expectations.
Education
BSc - Environmental Science
Western University
London, ON06-2026
Skills
- Customer service excellence: five years of experience ensuring guest satisfaction in diverse roles
- Attention to detail: precision in food handling, bartending, and cleaning ensures quality and safety
- Adaptability: proven ability to excel in fast-paced environments, balancing multiple priorities
- Interpersonal communication: strong verbal and non-verbal communication skills foster positive customer interactions
Languages
French
Professional
Certification
- Smart serve, issued date: 2022-14-09
Timeline
Server/Bartender
Sunningdale Golf and Country Club
09.2022 - Current
Cleaner
Wellness Cleaners
08.2021 - 10.2023
Crew Trainer
Mcdonald’s
09.2018 - 08.2021
BSc - Environmental Science
Western University
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