Summary
Overview
Work History
Education
Skills
Transferable skills & abilities
Page
Previous customer service roles
Volunteer Experience
Languages
Hobbies
Timeline
Generic

COLLIN JACQUES

Edmonton,Alberta

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

28
28
years of professional experience

Work History

Western Canada Sales Manager

Beghelli Canada
02.2017 - 08.2024
  • Provide Sales support, Quote support, Training on Products both in Person & remotely
  • New product training
  • Distributor day to day Pricing
  • Work closely with Agent driven supply channel, included Travel as needed
  • Create Market awareness of products produced & sold
  • Promotions & Targeted sales
  • Responsible for 6M + Budget targets, with some P&L responsibilities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Attended industry events and conventions to expain sales opportunities.

Project Management Technical Sales & Quotation Specialist

A.M. Agency Ltd
03.2014 - 01.2017
  • Mange the Northern Alberta Territory for organization
  • Responsible for Engineer specification calls, relationships & product knowledge presentations, including the Government sector
  • Work with contractor’s & their end users on Design builds adding value add solutions to ensure correct levels of lighting & control options (using corporate tools & specialists), thus keeping the projects off the street & out of the bid process
  • Market Brand names to Electrical Industry ensuring proper recognition of the products represented by our organization
  • Manage quotes, projects & profit margins
  • Procured Electrical Distribution requests for Joint calls & PK Sessions.

Project Management Technical sales & Quotation specialist

LSW LIGHTING LTD. / FOCUS LIGHTING LTD.
11.2011 - 01.2014
  • Educated customers on product and service offerings
  • Collaborated with customer service team members to give exceptional service throughout the entire quotation and purchasing experience
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Enhanced customer satisfaction by providing accurate and timely quotations for products and services.
  • Expedited response times to client inquiries by prioritizing tasks and effectively managing workload.
  • Maintained up-to-date knowledge of industry trends and market fluctuations, enabling accurate projections for future pricing.
  • Achieved positive feedback from both internal stakeholders and external clients due to exceptional service delivery during the quotation process.
  • Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with clients.

Technical sales & Quotation specialist

HD SUPPLY CANADA
03.2009 - 11.2011
  • Educated customers on product and service offerings
  • Collaborated with customer service team members to give exceptional service throughout the entire quotation and purchasing experience
  • Offered exceptional customer service to differentiate and promote the company brand.

Technical Sales & Quotation Specialist

HD SUPPLY CANADA
07.1996 - 03.2002
  • Educated customers on product and service offerings
  • Collaborated with customer service team members to give exceptional service throughout the entire quotation and purchasing experience
  • Offered exceptional customer service to differentiate and promote the company brand.

Education

No Degree - Marketing Management - Customer Relationship Marketing

NAIT Extension Studies
Edmonton, Canada
08.1989

Skills

  • Marketing Presentations on Brands currently representing both individual & groups in Product Knowledge Seminars (lunch & learns usually held in Engineers office board rooms, Teams Zoom & WebEx platform meetings used)
  • Public presentations with power-point presentations for fund raising concerning the Orphanage project in Haiti
  • Relationship Building
  • Profitability Optimization
  • Solution selling
  • Key Account Management
  • Sales Presentations
  • Business Planning
  • Operations
  • Motivational Skills

Transferable skills & abilities

  • Time Management
  • Marketing experience to both Engineering professionals, Electrical Distribution & Contractors in the Electrical Industry.
  • Seasoned Customer Service specialist with diverse background in management and customer satisfaction skills.
  • Dedicated to providing excellent service to existing & finding new customers. Creating win-win solutions for the company & customers to prosper through mutual goals developed and attained to both parties.

Page

2

Previous customer service roles

* Several Retail Management Positions: Menswear

*  big box Retail Hardware Stores 


Owner operator * Construction Clean-up Business 

3 Crews of Staff *  10 persons total under my direction 

 

Volunteer Experience

  • Fall 2025 Cambodia Orphanage building project
  • 2012-2015 Haiti orphanage construction project. Fond-Parisien, Haiti
  • 2007-2009 Cabin Building Boys Scouts of Alberta - Camp Impessa - Pincher Creek AB

* Project Manager inception to Completion

Languages

English
Full Professional

Hobbies

Woodworking 

Golf 

Travel 

Timeline

Western Canada Sales Manager

Beghelli Canada
02.2017 - 08.2024

Project Management Technical Sales & Quotation Specialist

A.M. Agency Ltd
03.2014 - 01.2017

Project Management Technical sales & Quotation specialist

LSW LIGHTING LTD. / FOCUS LIGHTING LTD.
11.2011 - 01.2014

Technical sales & Quotation specialist

HD SUPPLY CANADA
03.2009 - 11.2011

Technical Sales & Quotation Specialist

HD SUPPLY CANADA
07.1996 - 03.2002

No Degree - Marketing Management - Customer Relationship Marketing

NAIT Extension Studies
COLLIN JACQUES