Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

CJ Mahar

Sun Peaks,BC

Summary

Resourceful and seasoned Cafe Supervisor recognized for high productivity and efficient task completion. Specialized in team leadership, inventory management, barista skills and customer service excellence. Experience overseeing daily operations, managing staff, and ensuring customer satisfaction. Noteworthy impact in previous roles includes streamlining processes for improved efficiency, driving team performance, and enhancing overall guest experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Cafe Soleil
Sun Peaks, British Columbia
05.2024 - Current
  • Implemented new operational procedures, increasing efficiency.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Ensured compliance with health and safety regulations in the kitchen and dining areas.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Collaborated with other departments to coordinate workflow processes between teams.

Retail Keyholder

New Scotland Co.
Dartmouth, Nova Scotia
06.2023 - 04.2024
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.

Host/Barback

Lions Head Tavern
Halifax, NS
04.2022 - 10.2022
  • Replenished bar glasses, garnishes, and condiments.
  • Maintained a detailed inventory of bar supplies and stocked work areas.
  • Used the POS system to ring up customers, and open and close tabs.
  • Offered seating and other special accommodations to customers according to preferences, and dining area volume.
  • Greeted guests, and gathered information to seat groups or place them on the waitlist.
  • I answered the telephone to provide dining information and take reservations.
  • Scheduled reservations, and notified servers and managers of large groups to prepare seating in advance.

Barista

Bird’s Nest Cafe
Halifax, NS
08.2021 - 08.2022
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Weighed, ground and packed coffee per customer orders.

Management Assistant/Barista Shift Supervisor

The Sea Biscuit Cafe & Eatery
Digby, NS
06.2020 - 10.2021
  • Implemented effective inventory control procedures and ordered items when stock was low.
  • Assisted with the opening of the restaurant during COVID, including seating and equipment placements to ensure the flow was efficient.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks, and anticipating condiments, napkins, and other needs.
  • Welcomed guests with a personable attitude, and brought beverage orders while reviewing menu options.
  • Answered guests' questions regarding the menu, food and beverage preparation, recipe ingredients, and allergens.
  • Completed the final preparations of dishes and quickly delivered the items to customers.
  • Provided support in human resources tasks, such as recruiting and onboarding new hires.

Waiter

Petit Passage Whale Watch & Cafe
Digby, NS
06.2019 - 08.2019
  • Created schedules for reservations taken via phone.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Set up dining room to meet hospitality and service standards.

Education

Grade 12 -

Digby Regional High School
Digby, Nova Scotia
06.2019

Skills

  • Espresso machine operation
  • POS system operation
  • Speedy and efficient
  • High-energy attitude
  • Adaptive team player
  • Problem-solving abilities
  • Suggestive selling
  • Outgoing personality

Certification

  • Serving It Right (2024)
  • Food Handler (2025)

References

  • Tasha Sloan - Lion's Head Supervisor (750) 313-2212
  • Amy Carmichael - SPR Outlet's Supervisor (236) 597-9673
  • Tanya Halliday - Seabiscuit Cafe & Eatery Owner (902) 245-1274

Timeline

Supervisor

Cafe Soleil
05.2024 - Current

Retail Keyholder

New Scotland Co.
06.2023 - 04.2024

Host/Barback

Lions Head Tavern
04.2022 - 10.2022

Barista

Bird’s Nest Cafe
08.2021 - 08.2022

Management Assistant/Barista Shift Supervisor

The Sea Biscuit Cafe & Eatery
06.2020 - 10.2021

Waiter

Petit Passage Whale Watch & Cafe
06.2019 - 08.2019

Grade 12 -

Digby Regional High School

Similar Profiles

CREATE PROFILE
CJ Mahar