CJ MacLellan
Cambridge,ON
Summary
Dedicated and highly motivated with a strong background in serving and a proven ability to work efficiently in high-pressure environments. With a keen focus on customer satisfaction and a disciplined approach to delivering exceptional service, I excel in roles that require attentional to detail and a passion for building strong customer relationships.
Overview
7
7
years of professional experience
Work History
Front Server
Langdon Hall
Cambridge
06.2023 - Current
- Served breakfast/lunch for up to 60-110 customers per shift during busier seasons
- Memorize various menus (breakfast, lunch, cocktail) that change seasonally in order to give customized recommendations to guests
- Warmly greet new and returning customers and developed relationships resulting in customer loyalty
- Assigning back servers with tasks throughout expo shifts as well as designating back servers, front servers, managers, host-and polishers occasionally- to specific tables and seats to ensure food gets delivered properly
Server
Beertown
Cambridge
08.2021 - 08.2022
- Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction
- Collaborated with kitchen staff and management to ensure order accuracy and resolve any issues, maintaining a seamless flow of service
- Packed to-go orders and assisted in running food during expo shifts
Event Server
Cambridge Mill
Cambridge
06.2018 - 10.2018
- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery, and addressing customer needs promptly
- Set events, assist with food and beverage orders and take down events
Education
Highschool Diploma -
Glenview Park Secondary School
Cambridge OntarioSkills
- Strong work ethic
- Honesty and calm composure
- Excellent attention to detail
- Accuracy and punctuality
- Ability to work independently and in a team
Languages
English
Timeline
Front Server
Langdon Hall
06.2023 - Current
Server
Beertown
08.2021 - 08.2022
Event Server
Cambridge Mill
06.2018 - 10.2018
Highschool Diploma -
Glenview Park Secondary School