Ciyona Mary Samkutty
Moncton,NB
Summary
Adaptable and resourceful professional with a Master's in Management and a Certified Management Accounting course. Leveraging extensive supervisory experience in the restaurant industry to transition into a Project Manager role. Demonstrated ability in leadership, organizing, budgeting, resource management, and project planning. Proven track record of building strong client relationships and managing complex projects with a focus on operational readiness and stakeholder engagement.
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor
Fens Market
12.2021 - Current
- Led a team of 30 employees, ensuring smooth daily operations and high standards of customer service.
- Coordinated staff schedules, managed inventory, and implemented cost-saving measures to optimize budgets.
- Developed and maintained strong relationships with suppliers and vendors to ensure quality and timely deliveries.
- Facilitated regular team meetings to discuss performance, address challenges, and implement strategic improvements.
- Utilized Microsoft Office Suite to prepare reports, schedules, and documentation for operational efficiency.
- Played a key role in training new employees, focusing on customer service excellence and operational procedures.
Education
Masters in Management - Management
Crandall University
Moncton, NB11-2022
Certified Management Accounting - Management Accounting
Logic School of Management
Kerala, India07-2020
Bachelors - Commerce
Saintgits College of Applied Sciences
Kerala, India06-2018
Skills
- Leadership and Team Management
- Project Coordination and Planning
- Budgeting and Resource Management
- Client Relationship Development
- Stakeholder Engagement
- Documentation and Reporting
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Adobe Suite
- Microsoft Project
- Operational Readiness Planning
- Risk Management
Languages
English
Full Professional
Project Manager Competencies
- Coordination of Project Requirements: Facilitated team meetings, developed schedules, and ensured operational readiness in restaurant settings.
- Documentation and Implementation: Created detailed reports, tender documents, and procurement plans for restaurant operations.
- Client Relationships: Acted as a key contact for suppliers and vendors, ensuring alignment with business goals.
- Operational Readiness: Developed strategies to enhance day-one operational success through effective planning and execution.
- Stakeholder Engagement: Coordinated with various stakeholders, including staff, suppliers, and customers, to address needs and achieve objectives.
- Risk Management: Identified and mitigated risks in daily operations, ensuring smooth business continuity.
- Standardized Documentation: Developed and utilized standardized procedures for operational efficiency and consistency.
Timeline
Restaurant Supervisor
Fens Market
12.2021 - Current
Masters in Management - Management
Crandall University
Certified Management Accounting - Management Accounting
Logic School of Management
Bachelors - Commerce
Saintgits College of Applied Sciences
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