Victoria Vazquez
Santa Barbara
Summary
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Overview
2
2
years of professional experience
Work History
Case Manager
AmeriCorps Program
09.2025 - Current
- Conducted homeless outreach in Santa Barbara County through a partnership with nonprofit and public agencies to facilitate homeless people including veterans find permanent housing.
- Educated clients on available resources and benefits eligibility.
- Coordinated referrals to appropriate social services and support programs.
- Collaborated with multidisciplinary teams to enhance service delivery.
- Participated in training sessions to improve case management skills.
Front of House
McConnell's Fine Ice Creams
07.2023 - 12.2024
- Streamlined front of house operations for increased efficiency and optimal guest experience.
- Expedited order processing during peak hours by effectively communicating with the front of house team.
- Coordinated with front of house to manage special requests and dietary needs smoothly.
Education
Bachelor of Arts - History of Public Policy And Law & Comparative Lit
University of California, Santa Barbara
Santa Barbara, CA06-2026
Skills
- Problem-solving
- Organization and multitasking
- Active listening
- Time management
- Written and verbal communication
- Volunteer Management
- Google & Microsoft Suite
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Manager
AmeriCorps Program
09.2025 - Current
Front of House
McConnell's Fine Ice Creams
07.2023 - 12.2024
Bachelor of Arts - History of Public Policy And Law & Comparative Lit
University of California, Santa Barbara
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