CITLALIC ESPINOSA
San Francisco
Summary
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Overview
11
11
years of professional experience
Work History
Paraprofessional
San Francisco Unified School District
08.2025 - Current
- Offered student support through special accommodations, extra assistance, and assessments.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Client Service Associate
Arthur J. Gallagher
09.2022 - 09.2024
- Provided administrative support and client services for a large insurance brokerage firm.
- Managed high-volume client communications and maintained accurate client records.
- Processed insurance documents and ensured special events had appropriate coverage.
- Collaborated with internal teams to meet client deadlines and ensure high-quality deliverables.
- Demonstrated strong attention to detail, organizational skills, and effective communication.
Substitute Teacher
Los Angeles Unified School District
11.2021 - 09.2022
- Studied and followed lesson plans provided by absent teachers to ensure students’ academic success.
- Prepared engaging educational materials to maintain student focus and participation.
- Applied diverse teaching techniques, including interactive and game-based learning methods.
- Ensure student safety and adherence to classroom policies.
- Monitored student behavior and engagement.
- Provided feedback to teachers regarding student progress.
Case Manager
Families Forward
08.2019 - 03.2021
- Helped house 32 families and provided support in obtaining rental assistance for 6.
- Conducted monthly meetings with families to assess progress and provide resources and support services.
- Collaborated with various departments and agencies to address families’ barriers to self-sufficiency.
- Developed goal plans and action steps, skills directly translatable to working with students on academic and personal development plans.
Transitional Youth Case Manager
Child and Family Guidance Center
03.2017 - 02.2019
- Conducted assessments and developed case management plans for transitional youth.
- Advocated for students during IEP meetings to ensure appropriate services and accommodations.
- Coordinated with schools and community agencies to support student transitions into educational and vocational programs.
- Facilitated independent living skills and college workshops, fostering student readiness for life beyond high school.
AmeriCorps Member
City Year
07.2015 - 06.2016
- Developed and tailored weekly lesson plans for 3rd and 4th-grade students.
- Provided high-quality literacy interventions for academically at-risk students.
- Managed a class of 28 students during Expanded Learning Time.
- Coordinated campus beautification projects, promoted school pride and community engagement.
Education
Bachelor of Arts - Psychology
University of California
Santa Cruz, CA06.2015
Skills
- Student engagement and classroom management
- Individualized Education Plan advocacy
- Case management and student support services
- Strong communication and collaboration
- Proficient in Microsoft Office, Google Suite, Zoom
- Bilingual: Fluent in Spanish
- IEP implementation
- Classroom support
- Behavior management
Timeline
Paraprofessional
San Francisco Unified School District
08.2025 - Current
Client Service Associate
Arthur J. Gallagher
09.2022 - 09.2024
Substitute Teacher
Los Angeles Unified School District
11.2021 - 09.2022
Case Manager
Families Forward
08.2019 - 03.2021
Transitional Youth Case Manager
Child and Family Guidance Center
03.2017 - 02.2019
AmeriCorps Member
City Year
07.2015 - 06.2016
Bachelor of Arts - Psychology
University of California