CITLALIC ESPINOSA
San Francisco
Summary
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Overview
11
11
years of professional experience
Work History
Paraprofessional
San Francisco Unified School District
08.2025 - Current
- Offered student support through special accommodations, extra assistance, and assessments.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Client Service Associate
Arthur J. Gallagher
Los Angeles, CA, USA
09.2022 - 09.2024
- Provided administrative support and client services for a large insurance brokerage firm.
- Managed high-volume client communications and maintained accurate client records.
- Processed insurance documents and ensured special events had appropriate coverage.
- Collaborated with internal teams to meet client deadlines and ensure high-quality deliverables.
- Demonstrated strong attention to detail, organizational skills, and effective communication.
Substitute Teacher
Los Angeles Unified School District
Los Angeles, CA, USA
11.2021 - 09.2022
- Studied and followed lesson plans provided by absent teachers to ensure students’ academic success.
- Prepared engaging educational materials to maintain student focus and participation.
- Applied diverse teaching techniques, including interactive and game-based learning methods.
- Ensure student safety and adherence to classroom policies.
- Monitored student behavior and engagement.
- Provided feedback to teachers regarding student progress.
Case Manager
Families Forward
Irvine, CA, USA
08.2019 - 03.2021
- Helped house 32 families and provided support in obtaining rental assistance for 6.
- Conducted monthly meetings with families to assess progress and provide resources and support services.
- Collaborated with various departments and agencies to address families’ barriers to self-sufficiency.
- Developed goal plans and action steps, skills directly translatable to working with students on academic and personal development plans.
Transitional Youth Case Manager
Child and Family Guidance Center
Northridge, CA, USA
03.2017 - 02.2019
- Conducted assessments and developed case management plans for transitional youth.
- Advocated for students during IEP meetings to ensure appropriate services and accommodations.
- Coordinated with schools and community agencies to support student transitions into educational and vocational programs.
- Facilitated independent living skills and college workshops, fostering student readiness for life beyond high school.
AmeriCorps Member
City Year
San Jose, CA, USA
07.2015 - 06.2016
- Developed and tailored weekly lesson plans for 3rd and 4th-grade students.
- Provided high-quality literacy interventions for academically at-risk students.
- Managed a class of 28 students during Expanded Learning Time.
- Coordinated campus beautification projects, promoted school pride and community engagement.
Education
Bachelor of Arts - Psychology
University of California
Santa Cruz, CA06.2015
Skills
- Student engagement and classroom management
- Individualized Education Plan advocacy
- Case management and student support services
- Strong communication and collaboration
- Proficient in Microsoft Office, Google Suite, Zoom
- Bilingual: Fluent in Spanish
- IEP implementation
- Classroom support
- Behavior management
Timeline
Paraprofessional
San Francisco Unified School District
08.2025 - Current
Client Service Associate
Arthur J. Gallagher
09.2022 - 09.2024
Substitute Teacher
Los Angeles Unified School District
11.2021 - 09.2022
Case Manager
Families Forward
08.2019 - 03.2021
Transitional Youth Case Manager
Child and Family Guidance Center
03.2017 - 02.2019
AmeriCorps Member
City Year
07.2015 - 06.2016
Bachelor of Arts - Psychology
University of California