Summary
Overview
Work History
Education
Skills
Timeline
Generic

Citlali Su

Aliso Viejo

Summary

Hello, my name is Citlali (pronounced sit-lali), and I am 21 years old. I would describe myself as a highly extroverted individual with a passion for learning and personal growth. I am fluent in both English and Spanish, which has helped me connect with a wide range of people and adapt to diverse environments—skills that are valuable in both academic and workplace settings.

I am currently pursuing a degree in Health Science at Saddleback Community College. Next semester I am also thinking about going to esthetician school. My long-term goal is to work in the healthcare field, where I can combine my love for science with my desire to help others.I take pride in my strong work ethic and dedication to excellence in everything I do. Outside of school, I enjoy staying active through hiking, exploring new foods, and taking care of myself. I’m also passionate about discovering new music, and expressing my creativity by designing or trying out new projects. These hobbies not only keep me balanced but also fuel my curiosity and attention to detail—qualities that I bring into my academic and professional life.

Overview

5
5
years of professional experience

Work History

Shift Leader

Pressed Juicery
Laguna Niguel
09.2023 - Current
  • Maintain product and company knowledge, including product ingredients and allergens.
  • Utilize POS and related computer systems to ensure efficiency.
  • Maintain sales floor coverage and follow posted schedules.
  • Work a schedule that aligns with business needs; this can include all day parts, weekends, and holidays.
  • Passion, knowledge, and interest in health, fitness, and/or wellness.
  • Ability to build guest relationships and deliver exceptional service.
  • Possess a relentless ability to achieve results.
  • Ability to quickly adapt & embrace new procedures, processes, and shifts to priorities.

GSA

European Wax Center
Laguna Niguel
06.2022 - 08.2023
  • Ensure each guest is properly checked in and out for their visit following the European Wax Center processes.
  • Educate guests on European Wax Center’s products, offers, and promotions.
  • Manage the flow of guests in and out of the location.
  • Ability to uphold sales goals and upsell services add-ons, packages, prebook, and retail.
  • Actively upsell services at the front desk upon check in, and during check out when pre-booking.
  • Meet individual sales goals consistently and assist team members in reaching center sales goals, including retail and service upsells.

Shift Lead

Earth Bowl
Laguna Niguel
12.2020 - 12.2022
  • Take inventory from produce to supplies.
  • Creating a plan for my team for the day.
  • Communicating with my team members at all times.
  • Prepping produce/ other items that were sold.
  • Prioritizing cleanliness and sanitation.
  • Consistently upsold offerings and daily specials.
  • Giving extremely good customer service to customers and being very welcoming.
  • Sharing recommendations.

Team Member/Chef

Thrive Juice Lab
Laguna Niguel
08.2020 - 12.2020
  • Worked with Doordash, Grubhub, Uber Eats.
  • Take down orders while making smoothies/ packing up any other orders.
  • Served around 200 people per shift bringing in 1,500-2,500 sales per shift.
  • Responsible for preparing around 30 salads per shift from scratch as well as baked goods, and soups.
  • Cleaning up and washing my set of dishes.
  • Locking up the store making sure everything was turned off and everything was where it belonged.
  • Consistently upsold offerings and daily specials with providing the best customer service.
  • Helping answer any questions they might have about our all organic juice, smoothies, bowls, cleanse programs, coffee and tea, preparing various beverages and food items for customers.

Education

Medical Assistance

Collage And Career Advantage
Mission Viejo, CA
06-2025

HEALTH SCIENCE

Saddleback Community College
Mission Viejo, CA
04-2027

Aliso Niguel Highschool
Aliso Viejo, CA
06-2025

Skills

  • Patient care
  • Medical terminology
  • Clinical procedures
  • Health education
  • Customer service
  • Team collaboration
  • Problem solving
  • Sales support
  • Multitasking capacity
  • Flexible schedule
  • Staff education and training
  • Positive attitude
  • Adaptable
  • Effective communication

Timeline

Shift Leader

Pressed Juicery
09.2023 - Current

GSA

European Wax Center
06.2022 - 08.2023

Shift Lead

Earth Bowl
12.2020 - 12.2022

Team Member/Chef

Thrive Juice Lab
08.2020 - 12.2020

Medical Assistance

Collage And Career Advantage

HEALTH SCIENCE

Saddleback Community College

Aliso Niguel Highschool
Citlali Su