Citlali Felix-Martinez
East Los Angeles
Summary
Dynamic and goal-oriented professional with a strong background in customer service at Bath & Body Works. Proven ability to enhance customer experiences through effective communication and problem-solving. Bilingual in Spanish, I excel in collaboration and organization, ensuring a positive and efficient environment. Committed to fostering growth and understanding in diverse settings.
Overview
3
3
years of professional experience
Work History
Sales Floor Associate
Bath & Body Works
10.2024 - 12.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained sales floor organization and visual merchandising according to company standards.
- Operated point-of-sale systems efficiently for transaction processing.
- Collaborated with team members to ensure inventory was stocked and accessible.
Tutor
Student2Student LAUSD
04.2022 - 12.2024
- Developed individualized lesson plans to address diverse student learning needs.
- Facilitated engaging tutoring sessions that promoted understanding of complex concepts.
- Assessed student progress and provided constructive feedback for improvement.
- Utilized educational software to track student performance and tailor instruction.
Intern
NYU Science Exploration
06.2023 - 06.2023
- Received scholarship for academic excellence due to outstanding performance in coursework and laboratories.
- Demonstrated exceptional skills in life and physical sciences during high school curriculum.
Education
Associate of Science - Nursing
East Los Angeles College
Monterey Park, CA06-2029
Skills
- Goal oriented
- Patience and empathy
- Problem-solving skills
- Collaboration and teamwork
- Organization and preparation
- Flexible and adaptable
- Calm under pressure
- Teamwork and collaboration
Timeline
Sales Floor Associate
Bath & Body Works
10.2024 - 12.2024
Intern
NYU Science Exploration
06.2023 - 06.2023
Tutor
Student2Student LAUSD
04.2022 - 12.2024
Associate of Science - Nursing
East Los Angeles College
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