Cirisha Narayanan

Currently responsible for client research and identify opportunities for account growth, account penetration and market expansion for Revature's Enterprise Market Unit

• Managed a diverse portfolio of accounts across Consulting and System Integrator clients, ensuring timely communication and effective problem resolution
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Educated clients on new services to increase customer engagement with Revature's brand.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Assisted in the development of training materials for new technologies like GenAI
• Gained extensive knowledge in data entry, analysis and reporting.
• Proven ability to develop and implement creative solutions to complex problems.
• Proved successful working within tight deadlines and a fast-paced environment.
• Streamlined internal processes for better efficiency in account management tasks.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Maintained current knowledge of evolving changes in marketplace.

• Worked on client deals ranging from a few hundred thousand dollars to $10M in value
• Owned the overall pursuit response, ensured a strategically sound and compelling story, and consulted on the technical solution and commercial construct of the deals.

• Handled a portfolio of $5M and was responsible for developing new business, growing existing accounts, and meeting sales goals for the practice pertaining to the Financial Services clients in the location.

• Responsible for creating an alternate source of supply for existing demand in the form of upskilled and client-ready associates
• Curated training programs and curriculum, implemented upskilling and reskilling initiatives, and program managed the training and hiring of junior talent from third-party coding schools.

• Worked closely with the client-facing community to understand their training and development needs
• Designed and implemented skilling solutions for accounts under the business unit.

• Played a pivotal role in working on key ramp-ups and closely interacted with business points of contact to provide consultation on workforce planning and utilization
• Served as the North America point of contact for staffing projects in the Retail Consumer Goods and Travel & Hospitality domains.

• Worked as the single point of contact for staffing and provided inputs to the business units on utilization
• Responsible for giving inputs to Senior Management based on internal reports and metrics.

• Single point of contact for resource staffing for non-banking clients
• Worked with the Academy group to identify learning plans for internal associates and hired lateral talent based on business requirements.

• Spearheaded staffing operations for locations such as Brazil, Mexico, and Argentina
• Worked closely with HR groups in each location to understand local labor laws and implemented bench associate policies.

• Responsible for maintaining an optimal Corporate Deployable Pool (CDP) strength and planning and deployment of Campus Associate Trainees (CATs) for the business unit.

• Ensured lateral hiring for specific skilled candidates from the lateral market
• Coordinated the interview and fitment process with internal and external stakeholders.