Cinthia C. Luna Flores
Compton
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Merchandiser
Reyes Coca Cola Bottling
08.2022 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Managed inventory levels with regular monitoring, rotation, and stock replenishment for optimal product availability.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Implemented visual merchandising strategies that attracted customers and boosted overall product performance.
Store Manager
Arco Ampm
06.2021 - 08.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Insurance Sales Agent
Academy Auto Insurance
06.2018 - 06.2021
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Explained advantages, features and disadvantages of various policies to promote sale of plans.
- Quoted and calculated premium rates for policies, using rate book FSC, CMS and calculator.
- Established payment methods for clients to facilitate customer payments and issue receipts.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Calculated premiums and established payment methods for sales.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
CASHIER
Arco Am/Pm
06.2016 - 06.2018
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Dominguez High School
Compton, CA06.2014
Skills
- Inventory Management
- Time Management
- Employee Training
- Payroll Management
- Shift Scheduling
- Customer Service
- Verbal and Written Communication in English and Spanish
- Multitasking and Organization
- Recruiting and Hiring
Timeline
Merchandiser
Reyes Coca Cola Bottling
08.2022 - Current
Store Manager
Arco Ampm
06.2021 - 08.2022
Insurance Sales Agent
Academy Auto Insurance
06.2018 - 06.2021
CASHIER
Arco Am/Pm
06.2016 - 06.2018
High School Diploma -
Dominguez High School
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