Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cinthia Valencia

North Hollywood

Summary

Dynamic and detail-oriented professional with experience at Starbucks, excelling in customer service and problem-solving. Proven ability to enhance customer satisfaction through personalized service and effective communication. Strong time management skills and a team player, consistently delivering high-quality results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
06.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Security

Target
02.2023 - 07.2023
  • Ensured compliance with financial and security policies, safeguarding store assets.
  • Enhanced building security, monitoring entry points during off-hours.
  • Enhanced store security by conducting regular audits and inspections.
  • Handled cash deposits accurately while following company security protocols.

Cook

Panda Express
07.2019 - 12.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Cashier

McDonald's
10.2018 - 07.2019
  • Welcomed customers, promptly identifying and addressing needs to enhance store experience.
  • Operated cash register for transactions, ensuring accuracy with cash, checks, and credit cards.
  • Worked flexible shifts and additional hours to accommodate business demands.
  • Cultivated relationships with customers to promote repeat visits.

Education

Sun Valley Magnet School
Sun Valley, CA

UEI College
Van Nuys
10.2025

Skills

  • Time management
  • Interpersonal skills
  • Attention to detail
  • Collaboration
  • Problem solving
  • Active listening
  • Decision making
  • Memory retention

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Starbucks
06.2024 - Current

Security

Target
02.2023 - 07.2023

Cook

Panda Express
07.2019 - 12.2022

Cashier

McDonald's
10.2018 - 07.2019

Sun Valley Magnet School

UEI College

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Cinthia Valencia