Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Cindy Alero Eyione

Toronto,ON

Summary

Creative and engaging Account Manager bringing some years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Account Manager

Boursecorp Financial Service
Toronto
10.2016 - Current
  • Provided technical assistance during product demonstrations or presentations.
  • Provided technical support to customers when needed.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Resolved customer complaints in a timely manner.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Analyzed client data and identified opportunities for growth.
  • Ensured compliance with industry regulations when dealing with clients.

Account Officer

Tradex Financial Service
TORONTO
03.2015 - 10.2016
  • Developed and implemented procedures to ensure accuracy of financial records.
  • Identified opportunities for cost savings through improved process efficiencies.
  • Coordinated the resolution of discrepancies in customer accounts.
  • Analyzed variances between actual results and budgeted amounts.
  • Responded to inquiries from internal departments regarding account status or billing issues.

Business Analyst

Unipact
United Kingdom
09.2012 - 12.2013
  • Identified gaps between current state and desired future state operations.
  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Developed reports using SQL queries to track progress against key performance indicators.
  • Provided technical support during user acceptance testing cycles.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Facilitated brainstorming sessions with cross-functional teams for problem solving activities.

Education

Advanced Diploma - Accounting And Payroll

National Academy of Health And Business
Toronto, ON
08-2016

Advanced Diploma - Business Administration

National Academy of Health And Business
08-2015

Master of Science - Accounting And Financial Management

Coventry University
Coventry, United Kingdom
08-2013

Bachelor of Science - Accounting

Madonna University
Anambra, Nigeria
08-2010

Skills

  • Campaign execution
  • Account development
  • Data Analytics
  • Client Relationship Management
  • Team Training
  • Customer Service
  • Schedule Management
  • Client rapport
  • SSO expertise
  • Customer Satisfaction
  • CRM proficiency
  • Strategic Account Planning

Certification

  • Professional Scrum Master
  • Payroll Compliance Professional (PCP)

Affiliations

  • Ethnical Fashion
  • Soccer activitiy
  • Summer swimming

Accomplishments

  • Global art award Coventry

Languages

English
Professional

References

References available upon request.

Timeline

Account Manager

Boursecorp Financial Service
10.2016 - Current

Account Officer

Tradex Financial Service
03.2015 - 10.2016

Business Analyst

Unipact
09.2012 - 12.2013

Advanced Diploma - Accounting And Payroll

National Academy of Health And Business

Advanced Diploma - Business Administration

National Academy of Health And Business

Master of Science - Accounting And Financial Management

Coventry University

Bachelor of Science - Accounting

Madonna University

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Cindy Alero Eyione