CINDY VICK
Moncton,NB
Summary
Customer service-oriented professional with strong multitasking and time management skills. Committed to delivering exceptional experiences to every customer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Postal Clerk
Canada Post
Moncton, New Brunswick
08.2024 - Current
- Sorted and processed incoming mail by sorting into post office boxes, general delivery, and street address.
- Distributed mail to customers with correct identification and proper postage.
- Weighed packages for shipping and applied appropriate postage stamps or labels.
- Provided assistance to customers in completing necessary forms for mailing parcels and letters.
- Maintained accurate records of received cash payments, checks, and credit card transactions.
- Answered customer inquiries regarding services provided by the Post Office including package tracking information.
- Prepared outgoing mail for shipment by placing in designated containers or bags after weighing and affixing postage labels or stamps.
- Operated point-of-sale system to process money orders accurately and quickly.
- Inspected parcel wrappings before accepting them from customers to ensure they meet postal regulations.
Food Service Supervisor
IGT Canada Solutions
Moncton, New Brunswick
07.2022 - 08.2023
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Developed menus that met nutritional requirements while staying within budget guidelines.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Managed financial aspects such as tracking expenses, calculating costs per meal served.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Environmental Services Housekeeper
Vitality NB
Moncton, NB
05.2018 - 06.2022
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Emptied trash receptacles and disposed of waste materials properly.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Maintained cleaning equipment in a clean and orderly fashion.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
Buffet Server
Casino NB
Moncton, NB
10.2014 - 09.2017
- Greeted guests and provided them with menus.
- Provided table service to guests by refilling drinks and clearing dishes.
- Informed guests of daily specials or menu changes when necessary.
- Performed opening and closing duties such as resetting tables and restocking supplies.
- Completed cashier duties such as taking payments from customers using point-of-sale systems.
- Welcomed guests to dining area and established warm and friendly rapport.
Education
Some College (No Degree) - Human Services
NBCC
Moncton, NB06.2005
Some College (No Degree) - Men's Hairstyling
NBCC
Bathurst, NB06.1991
High School Diploma -
Ecole Secondaire Nepisiguit
Bathurst, NB06.1989
Skills
- Adaptive team player
- Attention to Detail
- POS System Operation
- Problem-solving abilities
- Retail sales customer service
- Inventory control
- Service Recommendations
- Quality Control
Certification
First Aid/CPR
Food Handler Certification
Manager Essentials
Timeline
Retail Postal Clerk
Canada Post
08.2024 - Current
Food Service Supervisor
IGT Canada Solutions
07.2022 - 08.2023
Environmental Services Housekeeper
Vitality NB
05.2018 - 06.2022
Buffet Server
Casino NB
10.2014 - 09.2017
Some College (No Degree) - Human Services
NBCC
Some College (No Degree) - Men's Hairstyling
NBCC
High School Diploma -
Ecole Secondaire Nepisiguit
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