Cindy Vasquez
Beaumont
Summary
Motivated and compassionate professional seeking to transition into the behavioral health field, driven by personal lived experience supporting family members through mental health and substance abuse challenges. Brings a deep understanding of empathy, resilience, and person-centered care, alongside strong communication and crisis navigation skills. Eager to apply these insights in a professional setting to support others on their path to recovery and emotional well-being. Committed to ongoing learning, collaboration, and making a meaningful impact within the behavioral health community.
Overview
11
11
years of professional experience
Work History
Amazon Associate
Amazon
01.2021 - Current
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Lead Manufacturing Technician
CJ Foods
01.2020 - 12.2020
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Made sure that products were produced on time and are of good quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
Cashier
Villa Italian Kitchen
07.2019 - 01.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
Student Aid Office Technician
Crafton Hills College
10.2014 - 07.2018
- Provided clerical support to school employees by copying, faxing, and filing documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
Education
Bachelor of Arts - Business Administration
California State University San Bernardino
San Bernardino05-2020
Associate of Arts - Social Sciences
Crafton Hills College
Yucaipa06-2018
Skills
- Bilingual- English and Spanish
- Lived experience navigating mental health systems
- Empathetic listening and shared experience support
- Building trust through mutual respect and transparency
- Conflict resolution and de-escalation
- Strength-based support and empowerment
- Patience and emotional intelligence
Timeline
Amazon Associate
Amazon
01.2021 - Current
Lead Manufacturing Technician
CJ Foods
01.2020 - 12.2020
Cashier
Villa Italian Kitchen
07.2019 - 01.2020
Student Aid Office Technician
Crafton Hills College
10.2014 - 07.2018
Bachelor of Arts - Business Administration
California State University San Bernardino
Associate of Arts - Social Sciences
Crafton Hills College
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