Cindy Vasquez
Rialto
Summary
Billing professional with extensive experience in managing billing cycles and financial transactions. Consistently ensured timely and accurate billing, fostering strong team collaboration and flexibility to adapt to changing needs. Expertise in invoice preparation and reconciliation, combined with reliable and results-driven approach.
Overview
15
15
years of professional experience
Work History
Billing Clerk
FTDI West
08.2015 - 12.2024
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Processed customer invoices, credit memos and payments within established timelines.
- Generated daily, weekly and monthly reports for billing department.
Shipping Clerk/ CSR
OHL Spectrum
02.2015 - 07.2015
- Prepared shipping documents for products that are scheduled to ship
- Prepared Bill of Ladings
- Handled all outbound sheets for appointments
- Arrange for domestic and international shipping
- Keep track of shipment and update customers regarding the same
- Handed over necessary documents with instructions to truck drivers
- Great ability to read and interpret simple instructions such as safety rules, operating and maintenance instructions, and procedure manuals
- Great experience with UPS, DHL, AIT, FedEx and LTL shipments
- Prepare bills of lading; check items to be shipped against work orders to ascertain that quantities, destination, and routing are correct
Assistant Team Lead
Sole Technology Inc.
01.2014 - 01.2015
- Inspect incoming and outgoing goods for visible damage and other defects
- Performed a variety of work in a central warehousing operation; shipped merchandise, received and stored incoming items according to established system; maintained records and completed paperwork
- Handled routine picking, receiving, shipping and packing functions in accordance with established work processes
- Verified products to be shipped according to the delivery orders
- Organize stocks and enter details of inventories into the warehouse management system
- RF Scanner experience
Office Manager
Authentic Mexican Products
01.2010 - 01.2014
- Made a high volume of calls, average50 per day
- Entered invoices, route sheets, and customer calling lists
- Organized and maintained a successful filling system
- Developed new accounts, generated growth and profitability
- Ordered and organized merchandise for office and warehouse
- In charge of all the merchandise in the facility
- Created new marketing strategies
- Saved the company hundreds of dollars a year by being cross-trained in various departments that included office management, shipping and receiving, customer service and appointment setting
- Composed all correspondence such as letters, emails, and memos
- Achieved required scheduled deadlines
- Experience with hiring staff for a wide variety of careers
- Perform interviews with applicants, asking questions relating to career, experience, and education, as well as general questions regarding work ethic, standards, etc
Education
High School Diploma -
Bloomington High School
Bloomington, CA08-2010
Skills
- Customer Service
- Written and Oral Communications
- Bilingual Spanish
- Inbound and Outbound Call Center
- Escalated Call Resolution
- Data entry
- Financial reporting
- Spreadsheet management
Timeline
Billing Clerk
FTDI West
08.2015 - 12.2024
Shipping Clerk/ CSR
OHL Spectrum
02.2015 - 07.2015
Assistant Team Lead
Sole Technology Inc.
01.2014 - 01.2015
Office Manager
Authentic Mexican Products
01.2010 - 01.2014
High School Diploma -
Bloomington High School
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