Cindy Toutant
Grande Prairie ,AB
Summary
Proven leader in maritime operations with BC Ferries Corp, adept at emergency management and fostering teamwork. Excelled in optimizing ship performance, reducing operating costs, and ensuring safety compliance. Skilled in airway management and effective communication, I championed safety and environmental sustainability, significantly enhancing operational efficiency and crew preparedness.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
OFA 3/ Cook/Second Steward
BC FERRIES CORP
05.2015 - 08.2024
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Successfully passed numerous audits and inspections by regulatory bodies, maintaining an excellent record of compliance with international maritime laws and standards.
- Enhanced vessel performance by implementing efficient ship management strategies and optimizing operational procedures.
- Ensured timely delivery of cargo by closely monitoring ship schedules, routes, and transportation logistics.
- Conducted thorough risk assessments for each voyage, ensuring that potential issues were identified early on and necessary precautions taken to mitigate them.
- Managed maintenance and repairs of ships, ensuring minimal downtime and optimal functioning of equipment at all times.
- Managed crisis situations effectively during emergencies such as equipment failures or adverse weather conditions, ensuring the safety of crew members and protection of cargo.
- Championed environmental sustainability initiatives onboard ships by promoting efficient fuel consumption techniques and waste reduction measures.
- Reduced operating costs for the fleet by streamlining processes and identifying areas for improvement in resource allocation.
- Promoted a culture of safety on board vessels through comprehensive training programs and strict adherence to safety regulations.
- Maintained accurate records of all ship management activities, including financial transactions, regulatory compliance documentation, and operational reports.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
First Aid Attendant
BC FERRIES CORP
03.2016 - 03.2022
- Provided emotional support to patients, demonstrating empathy and active listening skills.
- Improved workplace safety by conducting regular inspections and implementing necessary measures.
- Minimized risk of infections with proper wound care management techniques.
- Streamlined patient care processes by staying up-to-date on latest first aid procedures and guidelines.
- Promoted a safe environment for staff and visitors through effective communication of health guidelines.
- Reported suspicious activities and persons to law enforcement.
Education
GED -
GPRC
Grande Prairie, ABSkills
- Airway Management
- Allergic reaction management
- Diabetic Emergency Care
- Burn Treatment
- Anaphylaxis Response
- Shock Management
- Seizure Intervention
- Eye Injury Treatment
- Spinal Injury Care
- Amputation Care
- Heat Exhaustion Treatment
- Stroke Identification
- Hypothermia Management
- Poisoning Management
- Cardiac Arrest Response
- Pediatric First Aid
- Head Injury Evaluation
- Choking Assistance
- Psychological Support
- Fracture Management
- Infection prevention
- Wound Dressing
- AED Operation
- Seizure Management
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Team Leadership
- Active Listening
- Effective Communication
- Decision-Making
- Positive Reinforcement
- Emotional Support
- Team building
- Task Prioritization
- Emergency Management
- Professionalism
- Documentation And Reporting
- Time management abilities
- Adaptability
- Conflict Management
- Emergency Response
- Problem-solving aptitude
Languages
English
Full Professional
Accomplishments
Successfully completed St. Johns Ambulance Level 3 OFA Course from 2016-2022
Successfully completed CPR-CPR c Course from 2016-2022
Timeline
First Aid Attendant
BC FERRIES CORP
03.2016 - 03.2022
OFA 3/ Cook/Second Steward
BC FERRIES CORP
05.2015 - 08.2024
GED -
GPRC
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