Cindy Shyintum
Toronto,ON
Summary
A hard-working, reliable, people oriented individual - willing to learn new concepts to further promote and add value to your company. Personable professional enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings. Highly organized Personal Assistant with experience in managing schedules, coordinating travel, and handling administrative tasks. Strengths include strong multitasking ability, maintaining confidentiality, and providing top-notch support to executives. Proven track record of enhancing office efficiency by taking initiative in streamlining processes and improving communication flow. Seasoned Executive Assistant with comprehensive experience in supporting top-tier executives, including CEOs. Known for strategic planning, project management and enhancing office efficiency. Strengths include communication skills, multitasking abilities, and problem-solving expertise. Significant impact made in previous roles by improving administrative processes and contributing to overall organizational success.
Overview
9
9
years of professional experience
Work History
Personal Assistant
Rebecca Woolf
01.2025 - Current
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Screened telephone calls and inquiries and directed as appropriate.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Conducted research on various topics to assist in decision-making and project planning.
- Performed calendar management and scheduling of appointments for the executive.
- Implemented and maintained organizational systems to increase office efficiency.
- Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
Barista
Starbucks
09.2018 - 03.2025
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Stocked customer service stations with paper products or beverage preparation items.
- Implemented feedback from customers to improve service quality.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Checked brewing equipment for proper functionality.
- Input orders into point of sale system and handled customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Maintained calm demeanor during high-volume periods and special events.
Charity Coordinator
Youth to World
09.2016 - 02.2017
- Supervised clerical staff who assist with data entry tasks related to donations or grants.
- Prepared reports for management staff on donations received, expenditures made, volunteer hours worked.
- Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
Education
Bachelor of Arts - Bioethics
University of Toronto
Toronto05-2026
High School Diploma -
LORETTO COLLEGE SCHOOL
Toronto, ON06-2018
Skills
- Customer service
- Time management
- Confidentiality practices
- Problem solving
- Multitasking and organization
- Resourceful
- Staff collaboration
- Dedicated team player
- Filing and data archiving
- Discretion and confidentiality
- Fast learning
- Communication skills
Volunteer Experience
- Youth to World, 09/01/16, Present, Discussing pressing world issues, Organizing peers, Learning how to fund a charity
- Christ Embassy, 07/01/13, Present
References
References available upon request.
Timeline
Personal Assistant
Rebecca Woolf
01.2025 - Current
Barista
Starbucks
09.2018 - 03.2025
Charity Coordinator
Youth to World
09.2016 - 02.2017
Bachelor of Arts - Bioethics
University of Toronto
High School Diploma -
LORETTO COLLEGE SCHOOL