Obtain a challenging position within an organization that offer a positive atmosphere to learn and implement new skills and existing, utilizing my leadership and supervisor abilities for the betterment of the organization and self.
Overview
9
9
years of professional experience
Work History
Cashier/Meat Department Associate
Smart and Final Store 408
Ontario, CA
08.2024 - 04.2026
Process customer transactions efficiently, maintaining accuracy in cash handling and receipts.
Monitor inventory levels, restocking shelves, and organizing products as needed.
Assist customers with product inquiries, providing recommendations for optimal shopping experience.
Collaborate with team members to maintain store cleanliness and presentation standards daily.
Maintain a clean and organized checkout area to enhance customer experience.
Provide exceptional service by addressing customer inquiries and resolving issues promptly.
Enhanced customer satisfaction by actively listening and responding to their needs consistently.
Reduced checkout errors by implementing a methodical approach to cash management tasks.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.
SPS Clerk
DSV Logistics
Fontana, CA
11.2021 - 01.2024
SPS Ecomm pick function RF pack individual and international orders OMS Identify by label or tag precise information. Use of cargo write for shortages, availability of product, allocate orders daily task and or instructed by supervisors and upper management thru verbal or emails. Mentor and train process to new associates. Maintain all packing supplies and cleanliness and safety is also implemented daily. Label placing by SOP, including ACC’s pallets shipped to major and small companies. Assistance to IT in the development of new OMS debugging process giving input and hands on.
Lead/Advance trainer
Ascena DC
Riverside, CA
04.2017 - 04.2021
Extensive in Wave Planner, rotate through all task required in particular production process, Complete packing reports communicate production level to management and team of expectations. Coordinate logistics of facility including shipping and process standardization. Determine work assignments and procedures motivate and coached accordingly. Send emails daily results to upper management. Developed leadership skill in order to manage day to day operations. Oversee 80 associates during peak and trained new associates in SOP packing, picking, shipping, returns incoming packages reject damage or shorted items record with refund OMS of various clothing company, and customers. Safety committee, injury reports, assist to nurses’ station and document causes. Corrective actions.
Education
AA - Computer Science/Marine biology
American Samoa Community College
High School - undefined
Samoana High School
Skills
Excellent Customer services
Flexible, Time oriented, management, dependable
Attention to details, highly motivated, Team Player
Proficient Computer skills
MS Word, Access, MS Excel, PowerPoint, Outlook/PowerPoint